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Maersk • India, Chennai, 600116 | India

Process Expert (French + Sales)

Employment type:  Full time

Job Description

Has overall sales responsibility for customer relationships and
performance of a small customer portfolio.

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

The Role:
- Manages assigned customers and budget base; pursues and secures business in line with the business objectives.
- Probes and identifies customer needs and provides solutions.
- Builds a good understanding of target customers and the assigned account
base.
- Communicates significant trends, rate changes and policies to assigned
accounts.
- Researches and understands the territory to identify and establish
business contacts with potential customers.
- Research and analyses competitive and industry trends.
- Ensures customer relationship management tools are updated on time and
are of excellent quality.

Key Skills and Competencies:
- French Language Proficiency: Fluent in French (spoken and written); ability to handle business communication and documentation.
- Sales knowledge or experience (value add): Foundational understanding and experience of sales.
- Customer Service Orientation: Strong problem-solving skills and a customer-first mindset.
- Communication Skills: Excellent verbal and written communication skills in both French and English.
- Attention to Detail: High level of accuracy in managing documentation, translations, and operational workflows.
- Analytical Thinking: Ability to analyze data and drive process improvements.

Qualifications and Experience:
• Bachelor’s degree.
• 2–5 years of experience in logistics, supply chain, or customer service roles as French Expert
• Fluency in French and English is mandatory; additional languages are a plus.

Why Join Us?
• Work in a global environment with opportunities to collaborate with diverse teams.
• Use your French language skills to deliver impactful solutions for international clients.
• Grow your expertise in logistics, forwarding, and supply chain operations through world-class training and projects.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Working at Maersk

Company employees:

100,000+

Gender diversity (m:f):

65:35

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