Operations Manager

Job Description

Job Description Summary
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

JOB SUMMARY:
The Operations Manager monitors all operations including, but not limited to; Process shipments, prepare paperwork, communicate freight status and dispatch drivers for pick up. The manager will be the primary interface between Pilot Freight Services, customers, sales, system operations and vendors and provide quality customer service, while meeting company policies and procedures. The Manager will provide training, complete performance reviews, and issue disciplinary action when necessary.

ESSENTIAL FUNCTIONS

• Freight handling via forklift Assist District Manager with general tasks Responsible for ensuring safe operations as well as compliance with all OSHA regulations, all applicable laws, and Pilot’s Corporate Policies
• Effectively train, supervise, coach and evaluate all direct reports to foster good communications and morale
• Reviews operational key performance measures monthly as well as benchmarking data to drive any required correctional or improvement strategies
• Responsible for ongoing process analysis of operational systems, procedures, and staffing to drive continuous improvement in operating efficiencies
• Oversee the warehouse operations including supervising direct reports
• Overseeing all aspects of the Operations Department and employees
• Delegating duties and responsibilities
• Communicating freight status and any problems to custom
• Load/Off-load build trucks for optimal routing
• Ops manager is responsible for all the stations domestic KPI’s
• Other duties as assigned

SKILLS/COMPETENCIES:

• Customer service background preferred
• Ability to read key elements of financial statements in support of functional role responsibilities
• Excellent communication and interpersonal skills
• Must have superior organizational and time management skills
• Must be approachable and motivated
• Knowledge of systems utilized as it relates to logistics
• Proficient knowledge of Microsoft Office
• Ability to thrive in a high-pressure environment
• Detail oriented and analytical
• Understands TSA regulations
• Strong problem solving abilities

EDUCATION:
● Bachelor’s Degree in Business is a plus
● High school diploma or equivalent required
● 5 years experience in lieu of degree

EXPERIENCE:

• Minimum of five (5) years in Operations Management, preferably in transportation and logistics
• Experience with DOT regulations
• Proficient in Microsoft Office and ERP systems
• 3 years: Routing and Operations Experience

Company Benefits:

• Medical

• Dental

• Vision

• 401k + Company Match

• Employee Assistance Program

• Paid Time Off

• Flexible Work Schedules (when possible)

• And more!

Pay Range:

$85k to $90k per year

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws

#INDEED

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.