Operational Excellence Junior Specialist

Supports deployment of The Maersk Way (TMW) and Operational Excellence initiatives by assisting with process documentation, data analysis, improvement workshops, and follow-up on agreed actions. This is a junior role designed for a university intern or recent graduate who is developing practical experience in continuous improvement, logistics, operations, and business transformation.
The role works under the guidance of Operational Excellence team members to learn structured problem solving, support implementation activities, and contribute to improvements in efficiency, quality, process stability, and customer outcomes.

1. The Maersk Way

• Support deployment and adoption of TMW tools, standards, and methodologies by preparing materials, tracking actions, and helping teams follow agreed ways of working.
• Assist with MOS elements, standard work documentation, and basic structured problem-solving methods such as A3, Lean, and Kaizen.
• Help collect data, document gaps, and summarize findings to support improvement roadmaps, priorities, and mitigation actions.
• Participate in Gemba walks, Kaizen events, and improvement workshops, supporting preparation, facilitation logistics, note taking, and follow-up.

2. Business Optimization & Implementation

• Support identification and prioritization of improvement opportunities by gathering data, reviewing performance information, and documenting observations.
• Assist improvement initiatives under guidance, from opportunity framing through implementation support and stabilization follow-up.
• Support process assessments, value stream mapping, and workflow reviews by documenting current-state processes, pain points, rework, and control gaps.
• Assist process and system implementation activities, including requirement collection, process mapping, test support, deployment coordination, and change impact documentation.
• Help prepare simple business cases, implementation trackers, benefit logs, and progress updates for improvement initiatives.
• Support cross-functional alignment by preparing meeting materials, capturing decisions, tracking actions, and escalating blockers to senior team members.

3. Capability Building & Change Enablement

• Support team members in applying basic continuous improvement tools and methodologies through templates, examples, and practical guidance.
• Assist with training, workshops, and knowledge-sharing sessions by preparing materials, coordinating logistics, and capturing outputs.
• Contribute to adoption of new processes, systems, and behaviors by supporting communication, follow-up, and simple change enablement activities.

4. Digitalization, Innovation & Analytics (Enablement via Partnership)

• Support identification of digitalization, automation, and analytics opportunities by documenting manual work, pain points, and data needs.
• Assist in translating business needs into simple requirements, use cases, process maps, and reporting inputs.
• Work with Digitalization, Automation, and Data teams under guidance to support testing, feedback collection, and implementation follow-up.
• Help monitor whether solutions are adopted by operations and contribute to simple improvement loops using available data and user feedback.

Stakeholder Interfaces

• Operational and frontline leadership teams across the Area.
• Functional stakeholders across Operations, CX, SCM, Finance, Product, and Technology.
• Digitalization, Automation, and Data teams responsible for solution realization and implementation support.
• Other Operational Excellence practitioners and business transformation stakeholders involved in change delivery and capability development.

Qualifications & Experience

• Currently pursuing or recently completed a Bachelor’s degree in Business, Engineering, Supply Chain, Operations, Logistics, Data Analytics, Finance, or a related field.
• Limited formal work experience required; internship, academic project, student organization, logistics, operations, data analysis, or process improvement exposure is an advantage.
• Interest in operational excellence, continuous improvement, logistics, customer operations, supply chain, transformation, and digital ways of working.
• Basic familiarity with Lean, Kaizen, root cause analysis, process mapping, Excel, PowerPoint, or data visualization tools is preferred but not mandatory.

Capabilities / Core Competencies

• Curiosity and willingness to learn TMW and Operational Excellence methodologies including Lean, A3, Kaizen, and structured problem solving.
• Good analytical mindset with the ability to organize information, review data, identify patterns, and summarize findings clearly.
• Good communication, teamwork, and stakeholder coordination skills, with confidence to ask questions and follow up on actions.
• Reliable execution mindset with attention to detail, ownership of assigned tasks, and openness to feedback and coaching.

Performance Measures

• Quality and timeliness of assigned analysis, documentation, trackers, and meeting outputs.
• Contribution to improvement initiatives through accurate data collection, process mapping, action tracking, and implementation support.
• Demonstrated learning progress in TMW, Lean, structured problem solving, and business improvement methods.
• Positive collaboration with stakeholders and consistent follow-through on assigned tasks.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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