Ocean Contract Management Senior Specialist

Job Description

Ocean contract Management Sr specialist


This position will support the Area Sales team and center trade and marketing teams to manage and grow assigned accounts in line with organizational strategy, goals, policies and processes.

This position will be responsible for managing Tenders customers globally. This will include Quoting, tendering, contract maintenance, coordinating on disputes, IQ.



Will act as a single point of contact for all sales account owners / customer service teams and own the account from GSC.

We Offer

As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group.

Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

Key Responsibilities

• Handle all negotiation rounds of Tender for All Customer Segmentations requests received online.
• Drives analytical projects to support our tender management process and improve quality deliverables.
• Produces Tender Strategy analysis to facilitate coordination between TCM, Sales, Trade and Marketing.
• Supports collection of nominations and maintains nomination database and contracts
• Supports the strategy team on commitment compliance reporting and
• governance.
• Prepares Negotiation Package for customers.
• Supports in measuring customer performance, Salesforce.com updates and reporting
• Supports projects and ad hoc initiatives within TCM.

Who we are looking for

• Master’s or bachelor’s degree from recognized university.
• Minimum 3 years of experience in Customer Service, Tender, Sales and Performance Management
• The position requires excellent English in written and verbal communication skills.
• Good presentation and excellent Microsoft excel skills.
• Ability to work under pressure - with high sense of urgency
• Detail oriented - ability to perform processes as per pre-defined design
• With strong Customer Service Mindset
• Willing to learn and adapt to new challenges
• Multi-tasking ability and should be able grasp quickly.
• Basic knowledge on shipping, quotes / tenders is an advantage.
• Must have a critical analytical skills / foresee challenges.

Open to work in perpetual night shifts

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.