Logistics Vendor Documentation Analyst

Job Description

Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!

Our Global Service Center (GSC) in Mexico has been thriving and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us where your passion will navigate the future of global commerce.

About the Role

We are looking for a Logistics Vendor Documentation Analyst to support the onboarding and compliance processes of logistics service providers and vendors in the U.S.

This role is responsible for ensuring all service workers, vendors, and operational partners meet required compliance standards before activation and throughout engagement. You will manage onboarding workflows, background screening processes, and compliance tracking systems to ensure adherence to company policies, client requirements, and regulatory guidelines.

This opportunity is ideal for candidates with experience in operations, call centers, or logistics environments, who are detail-oriented and comfortable working in high-volume, process-driven settings.

Qualifications

Education & Experience

• Bachelor’s degree preferred

• 1–3 years of experience in operations, vendor onboarding, compliance support, or back-office roles

• Experience in call center, logistics, 3PL, or high-volume environments is highly desirable

• Exposure to background checks, onboarding processes, or data validation.

• Experience working with vendors or external stakeholders

Skills & Competencies

• Advanced English (C1) – mandatory

• Strong attention to detail and accuracy

• Ability to manage high-volume tasks with speed and quality

• Experience with data tracking tools (Excel, Airtable, CRMs, or similar)

• Strong communication skills (written and verbal)

• Ability to follow structured processes and meet deadlines

• Proactive mindset with strong follow-up and problem-solving skills

Key Responsibilities

Vendor Onboarding & Verification

• Interaction with US vendors

• Review and process onboarding submissions to ensure accuracy and completeness

• Validate required documentation and screening requirements

• Ensure vendors meet all requirements before activation, including:

  • Background checks (e.g., First Advantage or Candid)

  • Drug testing (5-panel)

  • Motor Vehicle Records (MVR) for drivers

Data Tracking & System Updates

• Maintain accurate and up-to-date records in internal systems

• Track onboarding progress and update status consistently

• Ensure all records are complete, accurate, and audit-ready

Vendor Communication & Follow-up

• Communicate with vendors and stakeholders on pending requirements

• Perform consistent follow-ups to ensure timely completion

• Provide clear guidance on next steps

Issue Resolution & Escalation

• Identify discrepancies or missing information

• Escalate complex issues and support resolution

• Coordinate reprocessing when needed

Quality & Compliance Support

• Support audits and ensure adherence to defined processes

• Maintain accurate documentation and audit trails

Work Model & Schedule

• 100% on-site role

• Initial 5-week on-site training period

• After training, schedules will be assigned within the following shifts:

  • 6:00 am – 3:00 pm / 7:00 am – 4:00 pm (Daylight Saving Time)

  • 9:00 am – 6:00 pm / 10:00 am – 7:00 pm (Daylight Saving Time)

• Flexibility required to work weekends during peak seasons (2 times per year):

  • Spring (April–May)

  • Holiday peak (September–October)

• We are looking for candidates with full availability and flexibility, as schedules may vary based on business needs.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.