Landside Operations Manager - Trucking, IBS

Job Description

Role Overview

The Truck Operations Manager is responsible for overseeing end-to-end road freight operations across India, with a focus on trailer movements and containerized cargo transport. This role ensures efficient fleet utilization, on-time deliveries, compliance with regulations, and cost optimization while maintaining high safety and service standards.

Key Responsibilities

1. Operations Management

• Plan, coordinate, and monitor daily transportation operations for trailers, flatbeds, and container trucks.
• Ensure timely placement of vehicles for inbound and outbound shipments.
• Optimize route planning and load allocation to maximize fleet utilization.
• Manage first and last-mile delivery operations.

2. Fleet & Vendor Management

• Oversee leased and third-party fleet operations.
• Develop and maintain relationships with transport vendors and fleet owners.
• Monitor vendor performance (TAT, cost, service quality) and implement improvements.
• Ensure availability of vehicles based on demand fluctuations.

3. Container & Trailer Movement

• Manage movement of containers between ports, ICDs, warehouses, and customer locations.
• Coordinate with shipping lines, CHA agents, and yard teams for smooth container flow.
• Handle specialized movements such as ODC (Over Dimensional Cargo) on flatbeds if required.

4. Cost & Performance Optimization

• Track and control transportation costs including freight rates, fuel, tolls, and detention.
• Analyze KPIs such as on-time delivery, turnaround time, load utilization, and cost per km.
• Implement cost-saving initiatives without compromising service quality.

5. Compliance & Safety

• Ensure adherence to Motor Vehicles Act and other regulatory requirements.
• Maintain documentation related to permits, insurance, PUC, and driver compliance.
• Enforce safety standards for drivers, vehicles, and cargo handling.

6. Team Leadership

• Lead and manage operations team including planners, coordinators, and supervisors.
• Train and mentor team members to improve efficiency and service delivery.
• Coordinate with cross-functional teams (warehouse, procurement, customer service).

7. Technology & Reporting

• Utilize TMS (Transport Management Systems) and GPS tracking tools for real-time monitoring.
• Generate MIS reports and dashboards for management review.
• Drive digital initiatives to enhance visibility and automation.

Key Skills & Competencies

• Strong understanding of road freight operations in India
• Expertise in container logistics, trailer operations, and flatbed transport
• Route planning and fleet optimization skills
• Vendor negotiation and cost management
• Knowledge of compliance and safety standards
• Analytical and problem-solving abilities
• Leadership and team management

Qualifications & Experience

• Bachelor’s degree in Logistics, Supply Chain, or related field
• 8–15 years of experience in trucking/logistics operations
• Prior experience handling containerized cargo and trailer fleets is essential
• Experience working with ports, ICDs, or large distribution networks preferred

KPIs / Success Metrics

• On-time delivery (%)
• Fleet utilization rate
• Cost per km / per trip
• Turnaround time (TAT)
• Vendor performance score
• Safety incidents and compliance adherence

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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