Inland First Mile Manager

Job Description

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we strengthen first‑mile transportation and inland logistics execution across Ivory Coast and Burkina Faso. Together, let’s sail towards a brighter, more sustainable future with Maersk.

What we Offer:

• A critical leadership role driving Inland First Mile operations across Ivory Coast and Burkina Faso
• Accountability for end‑to‑end first‑mile performance, including cost, service, safety, and compliance
• The opportunity to manage and optimize Landside solutions across trucking and rail.
• Direct ownership on operational efficiency, and asset utilization
• Exposure to regional and global stakeholders within a complex, matrix organization
• A fast‑paced and dynamic environment with strong emphasis on safety, compliance, and operational excellence
• The opportunity to build and lead high‑performing teams while shaping the future of inland transportation

Key Responsibilities:

Working as an Landside Transportation Operations Leader, you will be responsible for planning, executing, and continuously improving inland transportation operations from port to city, intercity, and hinterland, ensuring safe, cost‑efficient, and reliable cargo delivery.

Your key responsibilities will include:

• Building and managing strong relationships with trucking suppliers and vendors, including contract and performance management
• Planning and executing transport operations, optimizing capacity utilization
• Driving continuous improvement of first‑mile processes to enhance service levels, on‑time delivery, and customer experience
• Ensuring compliance with Health, Safety, Security, and Environmental (HSSE) standards and regulatory requirements
• Supervising vendor performance to ensure safe, timely, and cost‑effective cargo delivery
• Identifying operational and commercial improvement opportunities, including triangulation and productivity optimisation
• Managing owned and leased assets, including lease administration and maintenance oversight
• Driving adherence to governance, security, and IT standards
• Leading, coaching, and developing a high‑performing Landside execution team
• Collaborating closely with Customer Service, Sales, Finance, and other stakeholders to deliver integrated outcomes

Who are we looking for?

• In‑depth knowledge of the West Africa Landside transportation market, with strong exposure to Ivory Coast
• Strong commercial acumen with the ability to understand cost drivers, service levers, and commercial implications
• Demonstrated ability to interpret P&L performance and translate financial insights into operational and strategic actions
• Proven leadership track record, with experience managing, motivating, and developing teams
• Clear understanding of service level management and its impact on customer satisfaction and profitability
• Ability to identify and pull the right operational and commercial levers to optimize cost, service, and network performance
• Strong cross‑functional awareness, with the ability to work effectively with Customer Service, Sales, Finance, and Operations
• Excellent stakeholder management skills in a matrix organization
• Strong verbal and written communication skills in both English and French
• Confidence to constructively challenge the status quo and drive continuous improvement
• Ability to work effectively in diverse and inclusive environments

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.