Import Agent

Job Description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Job Responsibilities:

• Owns all Airfreight Operations activities under file management for the customers under purview including:
  • All file management activities post booking.
  • Documentation.
  • System updates.
  • Operational finance.
• Proactive communication with customer service in case of exceptions.
• Support of customer service in customer query resolution and exception handling.
• Warehouse Inventory stock check.

Role Requirements:

• Minimum two years of experience in freight forwarding companies.
• A thorough knowledge of air freight forwarding.
• Preferably have experience with import operations arrangement with SATS, DNATA, airlines & customs / knowledgeable with types of permits.
• Self-motivated, able to work in a team and independently.
• Good communication skills.
• Ability to work under pressure with high sense of urgency and perform exceptionally under tight deadlines.
• Preferably familiar with Cargowise (CW1) and willingness to learn.
• Able to complete task, included handing the physical tasks within given time frame.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.