Head of Customs

Job Description

We have a view beyond the ocean: integrating container logistics, connecting, and simplifying our customers' supply chain. We count on our people to make that happen!

Join us as we embark on a digital transformation that will revolutionize the logistics business: you will play a vital role in our success, managing the customer experience and building a successful track in your career.

Our opportunity

The Head of Customs will be responsible for leading the commercial and execution strategy for the customs clearance product, driving sustainable growth and positioning Maersk as a benchmark of excellence in the market. This role has end‑to‑end accountability for performance, ensuring operational efficiency, customer satisfaction, and regulatory compliance, while building and developing a high‑performing team.

Key Responsibilities

• Define and execute the commercial strategy for Customs Clearance, aligned with business objectives and growth targets
• Lead the execution strategy, ensuring operational excellence, productivity, and service quality
• Deliver revenue growth and profitability for the Customs Clearance business
• Strengthen Maersk’s brand as a trusted, best‑in‑class provider of customs services in the market
• Build, lead, and develop a high‑performing team, fostering a culture of ownership, collaboration, and continuous improvement
• Develop a strong talent pipeline and prepare successors for key roles
• Drive customer‑centric initiatives, enhancing the value proposition and customer satisfaction
• Ensure full compliance with local and international customs regulations, as well as internal policies
• Monitor market trends, competitive landscape, and regulatory changes, proactively adjusting strategies as needed
• Partner closely with Sales, Product, and Operations to deliver integrated logistics solutions

We are looking for:

• Bachelor’s degree in Engineering, International Trade, or related fields
• Solid experience in Customs Clearance, Logistics, or International Trade
• Proven track record in commercial strategy development and business growth delivery
• Strategic mindset combined with strong execution capabilities
• Excellent communication skills and stakeholder management ability
• In‑depth knowledge of customs regulations and compliance requirements
• Ability to act as a strategic leader, balancing long‑term vision with operational excellence
• Experience leading transformation initiatives and continuous improvement
• Strong focus on talent development and building future leaders
• Represent Maersk externally, reinforcing the brand as a market reference for excellence
• Languages: Fluent Portuguese; advanced English highly desirable; intermediate Spanish desirable.

About us

A.P. Moller-Maersk is an integrated container logistics company that works to connect and simplify our customers' supply chains. As a global leader in transportation services, we operate in 130 countries and employ about 70,000 people.

With an offer of end-to-end products and digital services, continuous customer engagement and a superior end-to-end delivery network, we enable our customers to trade and grow by transporting goods anywhere in the world. Learn more about us: https://www.maersk.com

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.