CX Intern

Job Summary

作为客户客服服务实习生，需要在马士基业务体系内提供高品质的客户体验服务，核心职责包括出口订单处理、物流状态追踪、及时响应并解决客户咨询，持续提升客户满意度。

Requirements

物流与供应链管理、英语或相关专业，2026 年及以后毕业的在校学生 可全职出勤（每周 5 个工作日），实习时长 3-6 个月

具备基础英文读写能力，持有大学英语六级（CET-6）证书

熟练使用基础微软办公软件，重点掌握 Excel、Outlook 的操作

具备优秀的团队协作精神，能够与同事保持良好的合作关系

具备出色的沟通能力与客户服务意识，能够高效响应客户需求并解决相关问题

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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