Customs Process Administrator Operations

Job Description

Hiring Range:

Benefits: Health Insurance, Life & Accident Insurance, Supplementary Pension Plan (Pracownicze Plany Kapitałowe), Company Social Benefits Fund (ZFŚS), Employee Assistance Program, Global Referral Program, Role Specific Benefits

Think Global, Work Local with Maersk Customs Service!

As a Customs Process Administrator, you play a key role in ensuring compliance with international customs laws and regulations. You support the lawful movement of goods across borders by executing essential operational and administrative tasks under customs control. This role is part of the Administrative Stream, focused on providing skilled technical and operational support to enable smooth trade operations.

Key Responsibilities:

• Execute customs-related activities such as embarkment, disembarkment, entry, exit, deposit, and transit of goods in accordance with international regulations.

• Maintain accurate documentation and records to support customs clearance and compliance.

• Apply standardized work routines and methods to ensure consistency and efficiency in operations.

• Identify and escalate non-routine issues to senior colleagues or supervisors as needed.

• Collaborate with internal teams and external stakeholders to facilitate timely and compliant goods movement.

• Support continuous improvement initiatives by identifying process gaps and suggesting enhancements.

Skills & Qualifications:

• Minimum English level: B2 – required for effective communication in an international environment.

• Polish language must be communicative

• Entry-level logistics experience – strongly preferred to ensure familiarity with supply chain and customs processes.

• Strong attention to detail and ability to follow defined procedures.

• Good organizational and time management skills.

• Ability to work independently within established guidelines and escalate issues appropriately.

• Proficiency in administrative tools and systems used in customs operations.

• Job-related training or on-the-job experience in a similar operational or administrative role.

Career Stream Context:

This role is part of the Administrative Career Stream, where individuals support operations through technical and administrative expertise. At this level, colleagues work on tasks of limited scope and complexity, exercising independent judgment within defined boundaries. The role offers opportunities to develop specialized knowledge and grow into more complex responsibilities over time.

Please note:

This position operates in a 24/7 environment, which means the team provides support around the clock to ensure continuous service. The role is based on a 12‑hour shift system, and candidates should be prepared to work on a rotational schedule that includes weekends and certain public holidays. We are looking for individuals who are comfortable working in shifts and can thrive in a dynamic, time‑sensitive operational setup.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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