Customs Coordinator / Agent

Job Description

At Maersk, we’re transforming global logistics and simplifying international trade. As we continue our journey to become a fully integrated logistics provider, we are looking for a motivated and customer-focused Customs Coordinator to join our team in Ashdod or Haifa. This role sits at the heart of our operations—ensuring shipments move smoothly across borders while delivering a best-in-class experience to our customers.

What You’ll Be Doing

As a Customs Coordinator, you will play a key role in managing the end-to-end coordination of shipments for a dedicated customer portfolio.

Key responsibilities include:

• Managing customs clearance processes across import, export, and transit shipments

• Coordinating closely with customers, port authorities, and customs officials to ensure compliance and timely delivery

• Ensuring accurate preparation and submission of customs documentation

• Monitoring shipments and proactively resolving delays or issues

• Acting as a key point of contact for customers, building strong and trusted relationships

• Maintaining high standards of data accuracy and compliance

• Supporting audits and ensuring adherence to local and international regulations

You will be part of a dedicated team supporting a key client, working collaboratively in a fast-paced and highly operational environment.

Whilst we have a preference for candidates with direct Customs Clearance experience we are open to candidates with transferable skills, provided they demonstrate strong learning agility and a service-oriented mindset:

• Customer-focused mindset with excellent relationship management skills

• Comfortable working with Microsoft tools and operational systems

• High attention to detail and strong organisational skills

• Ability to work effectively in a fast-paced, dynamic environment

• Fluent in Hebrew and English

Role Requirements

• Full-time, onsite role (5 days per week)

• Working days: Sunday – Thursday

• Flexibility required – occasional support may be needed on Fridays in urgent situations

• Some overtime may be required

Team & Environment

• Reporting into a team of ~25 employees, including 2 Team Leaders and 1 Manager

• You will join a sub-team of 4 supporting a key strategic customer

• Each team member manages their own customer portfolio

• Exposure to end-to-end logistics, from port coordination to customs clearance

Career Growth

• Structured onboarding with 1 month of foundational training

• Full ramp-up expected within ~12 months

• Opportunity to build long-term expertise in global logistics and trade

• Access to Maersk’s global career development opportunities

What We Offer

• Competitive salary package

• Health insurance, pension, and strong benefits offering

• A diverse, inclusive, and international working environment

• Real opportunities to grow within a global organisation

#RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.