Flexa
Find a jobDiscover companiesResourcesSign in/up
For employers
< Back to search
Maersk • Spain, Madrid, Madrid, 28223 | Spain

Customer Solutions Professional

Employment type:  Full time
View company profile
Apply now

Job Description

Please apply using an English CV

Maersk is a global leader in integrated logistics and has been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

For our Integrated Solutions team in Southwest Europe, we are looking for a Customer Solutions Professional based in Spain.

What we offer:

Be part of one of the largest integrated logistics companies in the world and join a team that truly influences the supply chains of leading global customers.

We offer you an exciting international career at the forefront of world trade. Thanks to our global scale, you will be well-positioned to explore opportunities across Maersk around the world. Additional highlights include industry-leading talent development initiatives and competitive benefits. We are proud of our people, whose expertise, collaboration and customer-centric mindset define our success every day.

When you join our team, you become part of a truly diverse and global organisation in a fast-moving, values-based environment where you can grow, innovate and shape customer experiences. You will work closely with colleagues across functions and geographies, broaden your perspective through international collaboration, and benefit from flexible ways of working and multiple employee benefits.

Summary of role:

The Customer Solutions Professional will play a critical role in driving commercial growth by strengthening the connection between Sales, Marketing, and customers across Southwest Europe. Acting as a key partner to the Commercial organisation, this role will enhance customer engagement, improve sales effectiveness, and elevate Maersk’s position as the preferred integrated logistics partner.

The ideal candidate combines a strong commercial mindset with excellent communication and stakeholder management skills and has a passion for translating complex logistics capabilities into compelling customer value propositions. Through impactful customer interactions, thought leadership initiatives, differentiated trade show presence, and targeted go-to-market activities, the Customer Solutions Professional will help create meaningful customer experiences and support business growth.

Responsibilities:

  • Serve as the key link between Area Sales and Regional Marketing teams to ensure alignment and maximise the impact of commercial and marketing initiatives.
  • Partner with Sales teams to develop compelling customer presentations and value propositions that connect Maersk’s integrated logistics solutions to customer strategies and business challenges.
  • Create and adapt sales enablement materials, including presentations, case studies, videos, customer success stories and other customer-facing content.
  • Support the commercial organisation in positioning Maersk’s integrated logistics capabilities, bundled solutions and new products in the market.
  • Plan and execute customer engagement activities, including executive breakfasts, roundtables, thematic webinars and industry events.
  • Enhance Maersk’s presence at trade shows and conferences through differentiated experiences, presentations, workshops and thought leadership initiatives.
  • Develop and coordinate customer-facing campaigns, digital assets and landing pages to support go-to-market activities for new products and bundled solutions.
  • Showcase Maersk’s operational capabilities, including control tower concepts and other tangible customer experiences, to strengthen customer confidence and trust.
  • Collaborate with Commercial, Product, Operations and Marketing teams to create customer experiences that support lead generation, customer retention and revenue growth.
  • Identify and share best practices, customer success stories and industry insights to improve commercial effectiveness across markets.
  • Remain informed about market trends, customer needs and competitive developments to continuously improve customer engagement and solution positioning.

Requirements:

  • Solid professional experience in B2B marketing, commercial enablement, sales enablement, customer engagement, business development or related functions.
  • Experience within logistics, transportation, supply chain or another complex B2B industry is preferred.
  • Strong commercial acumen and customer-centric mindset with a passion for creating value and supporting business growth.
  • Bachelor’s degree in Business, Marketing, Communications, Supply Chain or a related discipline.
  • Excellent communication, presentation and storytelling skills, with the ability to influence and engage senior stakeholders.
  • Experience developing customer-facing content, sales materials, campaigns, events or thought leadership initiatives.
  • Strong project management and stakeholder management capabilities, with the ability to work effectively across functions and geographies.
  • Proactive, collaborative and execution-oriented mindset.
  • Willingness to travel within Southwest Europe on a regular basis.
  • Fluent in English and Spanish, written and spoken. French is considered a strong advantage.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Working at Maersk

Company employees:

100,000+

Gender diversity (m:f):

65:35

Hiring in countries

Algeria

Argentina

Australia

Bangladesh

Belgium

Brazil

Bulgaria

Cambodia

Canada

Chile

China

Colombia

Costa Rica

Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026

Other jobs you might like

  • Maersk

    Customer Solutions Professional

    France, Marseille, 13002 | France, Paris, 92100 | France, Le Havre, 76600 | France, Villeneuv…

    #3 BEST WORKPLACE CULTURE
  • Maersk

    Customer Experience Consultant

    France, Villeneuve-d'Ascq, 59650 | France, Le Havre, 76600 | France

    #3 BEST WORKPLACE CULTURE
Flex spring

Join the mailing list

Get the latest insights and expert guidance on job hunting, career progression, and creating thriving workplaces.

Enter your email
  • About us
  • Contact us
  • FAQs
  • Info for employers
  • Join Flexa
  • Legal
  • Live feed
  • Pioneer awards
  • Resources
  • Sign in/up
  • The Flexa awards
Flexa

Croatia

Czechia

Denmark

Dominican Republic

Ecuador

Egypt

Finland

France

Germany

Greece

Guatemala

Honduras

Hong Kong

Hungary

India

Indonesia

Israel

Italy

Japan

Kenya

Latvia

Malaysia

Mexico

Morocco

Myanmar (Burma)

Namibia

Netherlands

Norway

Pakistan

Panama

Peru

Philippines

Poland

Portugal

Romania

Saudi Arabia

Singapore

Slovakia

Slovenia

South Africa

South Korea

Spain

Sweden

Taiwan

Thailand

Türkiye

Uganda

United Arab Emirates

United Kingdom

United States

Vietnam

Office Locations

Maersk

Customer Experience Associate - Spanish

Philippines, Pasig, 1600 | Philippines

#3 BEST WORKPLACE CULTURE
  • Maersk

    Spanish Ocean Customer Experience Specialist

    Philippines, Pasig, 1600 | Philippines

    #3 BEST WORKPLACE CULTURE
  • Maersk

    Customer Experience Specialist - Spanish

    Philippines, Pasig, 1600 | Philippines

    #3 BEST WORKPLACE CULTURE