
Customer Solutions Professional
Job Description
Please apply using an English CV
Maersk is a global leader in integrated logistics and has been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
For our Integrated Solutions team in Southwest Europe, we are looking for a Customer Solutions Professional based in Spain.
What we offer:
Be part of one of the largest integrated logistics companies in the world and join a team that truly influences the supply chains of leading global customers.
We offer you an exciting international career at the forefront of world trade. Thanks to our global scale, you will be well-positioned to explore opportunities across Maersk around the world. Additional highlights include industry-leading talent development initiatives and competitive benefits. We are proud of our people, whose expertise, collaboration and customer-centric mindset define our success every day.
When you join our team, you become part of a truly diverse and global organisation in a fast-moving, values-based environment where you can grow, innovate and shape customer experiences. You will work closely with colleagues across functions and geographies, broaden your perspective through international collaboration, and benefit from flexible ways of working and multiple employee benefits.
Summary of role:
The Customer Solutions Professional will play a critical role in driving commercial growth by strengthening the connection between Sales, Marketing, and customers across Southwest Europe. Acting as a key partner to the Commercial organisation, this role will enhance customer engagement, improve sales effectiveness, and elevate Maersk’s position as the preferred integrated logistics partner.
The ideal candidate combines a strong commercial mindset with excellent communication and stakeholder management skills and has a passion for translating complex logistics capabilities into compelling customer value propositions. Through impactful customer interactions, thought leadership initiatives, differentiated trade show presence, and targeted go-to-market activities, the Customer Solutions Professional will help create meaningful customer experiences and support business growth.
Responsibilities:
- Serve as the key link between Area Sales and Regional Marketing teams to ensure alignment and maximise the impact of commercial and marketing initiatives.
- Partner with Sales teams to develop compelling customer presentations and value propositions that connect Maersk’s integrated logistics solutions to customer strategies and business challenges.
- Create and adapt sales enablement materials, including presentations, case studies, videos, customer success stories and other customer-facing content.
- Support the commercial organisation in positioning Maersk’s integrated logistics capabilities, bundled solutions and new products in the market.
- Plan and execute customer engagement activities, including executive breakfasts, roundtables, thematic webinars and industry events.
- Enhance Maersk’s presence at trade shows and conferences through differentiated experiences, presentations, workshops and thought leadership initiatives.
- Develop and coordinate customer-facing campaigns, digital assets and landing pages to support go-to-market activities for new products and bundled solutions.
- Showcase Maersk’s operational capabilities, including control tower concepts and other tangible customer experiences, to strengthen customer confidence and trust.
- Collaborate with Commercial, Product, Operations and Marketing teams to create customer experiences that support lead generation, customer retention and revenue growth.
- Identify and share best practices, customer success stories and industry insights to improve commercial effectiveness across markets.
- Remain informed about market trends, customer needs and competitive developments to continuously improve customer engagement and solution positioning.
Requirements:
- Solid professional experience in B2B marketing, commercial enablement, sales enablement, customer engagement, business development or related functions.
- Experience within logistics, transportation, supply chain or another complex B2B industry is preferred.
- Strong commercial acumen and customer-centric mindset with a passion for creating value and supporting business growth.
- Bachelor’s degree in Business, Marketing, Communications, Supply Chain or a related discipline.
- Excellent communication, presentation and storytelling skills, with the ability to influence and engage senior stakeholders.
- Experience developing customer-facing content, sales materials, campaigns, events or thought leadership initiatives.
- Strong project management and stakeholder management capabilities, with the ability to work effectively across functions and geographies.
- Proactive, collaborative and execution-oriented mindset.
- Willingness to travel within Southwest Europe on a regular basis.
- Fluent in English and Spanish, written and spoken. French is considered a strong advantage.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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