Client Program Manager – Lead Logistics (TJX Account)

Job Description

Client Program Manager – Lead Logistics (TJX Account)

Join Maersk – Redefining Global Logistics

At Maersk, we’re not just moving goods—we’re moving the world forward. As a global leader in integrated logistics, we’re pioneering innovation and sustainability across 130 countries with over 100,000 employees. We believe in the power of diversity, collaboration, and continuous learning to shape the future of global trade.

Now, we’re looking for a dynamic Client Program Manager to lead our strategic partnership with TJX, one of our most valued customers. This is more than a role—it’s a mission to elevate the customer experience, drive operational excellence, and deliver tangible value.

What You’ll Do

As the Client Program Manager for TJX, you’ll be the glue that binds our partnership—driving thought leadership, proactive problem-solving, and strategic alignment across teams. You’ll lead complex logistics programs with a sharp focus on origin management, value-added services, and customer advocacy.

Key Responsibilities

Customer Advocacy & Relationship Building

• Represent TJX’s voice within Maersk, ensuring their feedback drives innovation and service excellence.
• Build long-term, trust-based relationships through transparent and consistent communication.
• Engage with senior leadership at TJX to align on strategic priorities and foster executive-level trust.

Program & Performance Management

• Lead cross-functional projects from strategy to execution.
• Align KPIs with TJX’s expectations and maintain a unified global performance dataset.
• Facilitate regular performance reviews and strategic alignment meetings.

Strategic Value Delivery

• Tailor Maersk’s offerings to meet TJX’s unique goals and challenges.
• Drive value realization through insight-led conversations and solution design.

Proactive Problem Solving & Thought Leadership

• Anticipate challenges and offer strategic solutions before they arise.
• Generate market and customer insights to inform business decisions and identify growth opportunities.

Cross-Functional & Global Collaboration

• Coordinate with sales, product, marketing, and support teams to deliver on TJX’s needs.
• Align TJX’s objectives with Maersk’s broader business strategies.
• Orchestrate and synchronize efforts across global destination Program Management teams to ensure seamless execution and consistent service delivery worldwide.

Communication Excellence

• Articulate complex ideas and solutions clearly to diverse stakeholders.
• Practice active listening and persuasive communication to foster engagement and trust.

What You Bring

• Bachelor’s degree in Business, Logistics, Engineering, or related field.
• 3+ years of operational management experience, preferably within Maersk.
• 2+ years of international supply chain/origin management experience.
• Proven track record in driving results through cross-functional collaboration.
• Strong understanding of operational excellence and lean methodologies.
• Excellent communication, stakeholder management, and influence skills.
• Proficiency in Microsoft PowerPoint, Word, Excel; Power BI preferred.

Preferred Certifications:
PMP, CSCP, Six Sigma

Why Maersk?

• Work with a world-class team in a high-paced, global environment.
• Be part of a company that values innovation, sustainability, and continuous improvement.
• Enjoy a culture of recognition, diversity, and growth.
• Help shape the future of logistics while making a real impact for our customers and communities.

Ready to lead the transformation of logistics for TJX?
Apply now and be part of a journey that’s redefining global trade.

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

And more!

Pay Range: $95,000 - $120,000*

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.