Locum’s Nest • United Kingdom

Customer Analytics Lead

Employment type:  Full time

Remote-first – based in the UK

A little flex time

Apply now

Job Description

Key Responsibilities

  • Leverage data to conduct insightful analysis to identify key trends and areas of improvement within customers to support them with strategic decision making

  • Work with the Customer Solutions team and other functions to create key reports and dashboards that would add value to our customers and demonstrate the impact of our work

  • Work with our product, data and engineering teams to understand new features and identify how to translate their impact using available data

  • Reinforce our position as thought leaders by providing key insights and benchmarks across our customer base to be shared in various forums

  • Support the improvement of internal processes such as KPI reporting

Ideal Profile

  • You have an analytic mindset and problem-solving skills

  • You exhibit excellent verbal and written communication skills with the ability to confidently engage and communicate with senior stakeholders / c-suite stakeholders.

  • You have the ability to condense large and complex amounts of data into a simple visual that tells a story

  • You have experience working with Tableau or other Business intelligence and analytics software

  • You are highly skilled at Microsoft Excel

  • You are naturally curious and have a history of learning new things quickly

  • You are a team player working comfortably with other functions to add value across the company

  • Minimum of 1-3 years experience in an analytics / consulting / data role

  • Willingness and ability to travel to meet customers on site

  • NHS experience is desirable but not essential.

Benefits & perks

  • Competitive compensation package

  • Competitive pension and private health insurance

  • 25 days paid annual leave with the option to carry over unused days to the following year

  • A substantial personal wellness budget allowance to use at your discretion

  • Be part of one of the most flexible companies to work for in the world as certified by Flexa

  • Join one of the most diverse teams in the healthtech arena, we have a 50-50 female/male ratio and offer on-going Diversity Equity and Inclusion training

  • Generous training budget to ensure our teams keep upskilling

  • Annual company all-expenses-paid working conference trip

  • Freedom in choice of technical kit

To apply, please contact maria.elisseou@locumsnest.co.uk with your CV and cover letter.

Company benefits

Open to part-time employees
Open to compressed hours
Enhanced maternity leave
Enhanced paternity leave
25 days annual leave + bank holidays
Work from home allowance
Choice of laptop
Competitive pension and private health insurance
Two annual company all-expenses-paid team-building trips abroad
Generous annual training allowance, including on-going training on Diversity, Equity and Inclusion
Substantial personal wellness budget to use at your discretion

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Locum’s Nest provides and then we anonymously survey a statistically significant proportion of their employees to make sure Locum’s Nest is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Locum’s Nest

Company employees


Gender diversity (male:female)


Office locations


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What employees are saying

"I couldn't be happier working for Locum's Nest. I feel like management is one step ahead in terms of flexibility and they've encouraged us in everything we've wanted along the way. I strongly believe this is important in our time and we've managed to work like so from the very beginning!"

Anonymous Finance & Operations Manager at Locum's Nest

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Awards & Achievements
Most flexible Healthtech & Healthcare companies – 1st

Most flexible Healthtech & Healthcare companies – 1st

Industry awards 2022