Learnerbly • London, United Kingdom

Business Intelligence Analyst


Fully flexible hours

Dog friendly

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Job Description

🙌 The role

Data at Learnerbly

As a Business Intelligence Analyst at Learnerbly you’ll be an integral part of the data team, working cross-functionally to ensure that all our projects and initiatives are properly informed. You will be our second dedicated data hire, with a large scope to channel your creativity and passion in a way that is embraced by the business.

Data is at the heart of everything we do, from our Mission Control which steers our company strategy, to our OKR process to confirm that we are on track vs. our goals. As our data visualisation expert, you will be responsible for building and maintaining our BI dashboards. You will own the data, ensuring its consistency and that metrics are understood by your stakeholders across the business. Your dashboards will turn data into information into insight, telling great stories which drives our business forward as we continue to grow and scale.

What you'll be getting up to:

Managing and working across our data stack consists (among others) of;

Fivetran, DBT , Snowflake and Metabase

Your goal is to contribute to the growth of our organisation's data and business intelligence processes, building self-serve dashboards that Create Impact - ones which are actively used and understood!

You will maintain and be responsible for the accuracy of the data in our semantic metric layer, ensuring that our key metrics are defined centrally so that there is one consistent version of truth. A common language and definition is vital for our continued success, and means that our Revenue, Growth and Operation teams all understand our growth pipeline and the impact that has on their responsibilities.

You will work very closely with your colleagues in the business, including Customer Success, Product and Marketplace, getting to understand their needs to tailor the reporting and insights to solve problems.

You will create training materials to support the understanding and consumption of your dashboards, supporting your colleagues to make the most from your work.

You will support our Data Lead with Data Transformations to create analytics ready tables for the wider business to consume. For example, one core focus will be on joining up all our customer touch points from sources like Hubspot, Mixpanel and Intercom to build a single customer view.

Your work will ensure that less time is spent on manually processing data for one off reports, with more time to drive value and insights.

Research shows that some people are less likely to apply for a role unless they are 100% qualified. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related, tell us about your journey, and about what you learnt.
So, if this role excites you, don't let our role description hold you back, get applying!

🧩 This role will be a great fit if:

You have a deep interest and passion for data analytics, data insight, business intelligence and informational story telling

You have 3-5 years experience in using data visualisation tools - Metabase, Looker, Tableau or similar

You are proactive and love to explore, embracing the freedom to find meaning and purpose from within the data to questions the business had not thought to ask for.

You have intermediate SQL knowledge (think windows functions, subqueries, aggregate functions, Common Table Expressions (CTEs))

You are able to present information and data in an engaging way that drives and influences operational performance. Your expertise will result in a reduction of inbound ad hoc requests, and weekly BI minutes consumed by our teams.

You have a curious mindset and understand how to arm others with the data and insight they need to drive impact, action and change

You have experience in Web/Product Analytics, and can use tools like Mixpanel and Google Analytics to uncover insights in user behaviour

You have built visualisation to track and understand the Sales pipeline, either focusing on subscription sales or product sales. We currently use Hubspot as our CRM and Chargebee for our subscription management.

🚀 It'd be a bonus if:

You have direct experience with DBT and Snowflake, or equivalent data transformation tools and warehouses

You have experience with Python/R for in depth data analysis

You have experience in delivering training sessions on how to get the most of our data

You have worked in a high growth SaaS environment in the past, and have worked using Objective Key Results (OKRs).

🌍 UK, Remote

💰 £40,000 - £55,000

🌱 Job Level: 3

Wondering this means? Check out our Career Framework

⭐️ Our Perks

❤️ Values-driven culture - we're really proud of our culture. Check out our Employee Guide for more detail!

Drive your own experience 🙌

📚 Learning and Development - £1,000 learning budget each year + unlimited learning leave to drive your own development.

🤸🏽‍♂️ Flexible working hours - You have the choice to work in the way that brings out the best in you whether you're an early bird or night owl.

🏢 Distributed working - £500 WFH allowance and co-working options (no full time office vibes over here!).

💻 Technology - You'll get a laptop all set up and ready for your first day.

📮 Surprises - Letterbox gifts.

Empowering you to be your most authentic self ✨

🏖 25 Holiday Days + your local bank holidays — because we're global like that, thanks Omnipresent

🎂 1 Birthday day - it only happens once a year!

🏠 1 Life Event day - to recognise life's big moments like a wedding, graduation, moving house

🛌 2 Duvet days - to press the pause button and reset mentally, no questions asked

🙏🏼 Religious Celebrations Leave — time to celebrate what's important to you, regardless of your faith or where you are in the world

💜 Compassionate Leave — up to 5 days time off or more if you lose a loved one, regardless of who it is - whether you've miscarried or lost a pet, you don't need to tell us why

⛅ Seasonal Hours — 2 hour lunch breaks on Tues & Thurs in Winter ❄️, we finish at 2pm on Fridays in Summer ☀️

🧠 Mental Healthcare - Unlimited qualified therapy-based support through Oliva

🤕 Paid sick leave - Enhanced sick pay up to 40 days each rolling year

🍼 Enhanced Family Leave - Primary caregivers; 12 weeks full pay, Secondary caregivers; 4 weeks full pay

UK Learnerbees 🇬🇧

🤒 Income Protection - 75% of your salary covered for 3 years if you become ill long term

👩🏾‍⚕️ Healthcare Cash Plan - Level 1 cover with HealthShield, you get money back when you spend on health appointments e.g. physio, dental, optician + more

💰 Pension — Learnerbly matches 4% of your salary into your pension pot to help you save for the future

✨ Learnerbly

Who we are

Our mission is to be the most inspiring learning platform for people and organisations around the world. We are a team of 60+ and over the last four years, we’ve built an online marketplace curated from 250+ of the best learning providers. So far, we’ve supported thousands of employees from fast growing tech scale-ups and progressive businesses like GoCardless, King and Freetrade to power their learning culture. We've only just started our journey to help unlock everyone's full potential.

Read more about us here, find out what we’re talking about on our blog or see how we empower companies to commit to a culture of learning during a shift to more remote based working!

Our Mission, Vision, and Purpose

  • Our mission is to be the most inspiring learning platform for people and organisations around the world.
  • Our vision is to create a world where everyone unlocks their full potential
  • We believe everyone can make a difference.

Want to tailor your application? Check out 💻 Interviewing with us to learn how you can put your best foot forward!

🕵️‍♀️ Hiring Process

  • 📞 Initial call (15 mins)
  • 💡 Capabilities Interview (45 mins)
  • 🎨 Task Interview (1 hours)
  • 💛 Values Interview (1 hour)
  • Support - If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed.

    💛 Our Values

    We look for people who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

    • Always Grow: We are curious and continuously take ourselves out of our comfort zone to spark new ways to develop ourselves, and each other. We humbly respond to feedback and proactively share advice with others to reveal new insights and accelerate growth. We proactively share what we learn and seek the contrary opinion in the room to diversify perspectives.
    • Include Intentionally: We go the extra mile to include diverse perspectives in everything we do, to create an environment where everyone can belong. We deliberately default to trust and embrace everyone, to create a safe space to share our thoughts and make mistakes to learn from. We bring our best authentic selves to the party, to live more fulfilling lives.
    • Create Impact: We think big and bold, and use our resourcefulness to bring solutions to the table and achieve Learnerbly goals. We experiment and deliver fast, and take pride in the quality of our work to drive the best outcome for our user. We set boundaries and prioritise ruthlessly to protect our time, focus, and wellbeing, so we can perform sustainably.
    • Win Together: We are accountable to ourselves and each other, we communicate clearly and simply to drive alignment and enable action. We make the time to support others and are able to ask for help when it's needed to move forward as a team. We celebrate each other's successes because when we win, we win together. And if we don't win, we learn together.

    🌈 Diversity, Equity, Inclusion and Belonging

    At Learnerbly, we're committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are a global community and we believe our unique qualities should be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn't just an initiative at Learnerbly. We strive to embed it not just into our values but throughout our entire culture.

    Company benefits

    Work from anywhere scheme
    25 days annual leave + bank holidays
    Enhanced sick pay – Up to 40 days rolling each year.
    Work from home allowance
    Pregnancy loss leave
    Learning budget of £1,000 a year and unlimited learning leave
    Unlimited qualified therapy-based support through Oliva
    4 extra leave days in addition to annual leave, including Birthday, Life Event, Duvet Days, along with unlimited Religious Celebrations leave
    Seasonal hours: 2 hour lunch breaks on Tues & Thurs in Winter and 2pm finish on Fridays in Summer
    Income protection, enhanced employer pension contribution and healthcare cash-back scheme for UK employees

    We asked employees of Learnerbly how satisfied they were with flexible working, and this is what they told us

    Employees are very happy with their working location freedom
    Employees are very happy with the flexibility in the hours they work
    Employees are largely happy with the benefits their company offers
    Work-life balance
    Employees feel that they can switch off quite easily from work
    Role modelling
    Employees feel that flexible working is part of the culture
    Employees feel they have complete autonomy over getting their work done
    Working at Learnerbly

    Company employees


    Gender diversity (male:female)


    Office locations

    Fully Remote

    Funding levels


    Hiring Countries

    United Kingdom
    What employees are saying

    "At Learnerbly, I always keep learning and growing as I get to work with a great team that provides immense support and opportunities to sparkle. It has helped me identify myself professionally, as well as personally, because that is all what Learnerbly is about. Working abroad and remotely, and being included with great flexible working options, has meant that my work-life expectations are set so high now! From my Learnerbly journey, all I can say is time really flies by fast when you are having fun."

    Anonymous Senior Client Admin at Learnerbly

    Awards & Achievements
    Most flexible EdTech & Education companies

    Most flexible EdTech & Education companies

    Industry awards 2022