Account Manager

Job Description

View our much better version of this job spec on our careers page: https://tinyurl.com/AccountManagers


***

⚙️ THE KEY BITS
- Whereabouts: We're HQed in London but have distributed team members within BST +/- 3 hours. For this role, we prioritise candidates that want to work at least partly from our UK hub.- Visas: We can't sponsor a UK work visa for non-EU citizens. And we do give priority to UK-based candidates without visa requirements.- Interviews: 3 stages totalling around 3 hours over 2 weeks, incl. a home based exercise.- Salary: We benchmarked ca. £50-80,000 base + £30-40,000 OTE- Reporting to: James Boreham, VP Sales- More info: The FAQ below, our careers page (juro.notion.site), our handbook (https://tinyurl.com/juro-handbook) or ask Emily.fox@juro.com anything.


🤝 HELP US HELP THE WORLD AGREE MORE
Juro has big ambitions: de-throne MS Word and DocuSign as the default way to agree contracts online. And we'll need a lot of help doing it.
Legal tech on the rise: companies in this space already attracted more than $1 billion in funding this year as the slow-moving industry digitises. With 3x annual revenue growth, we're in a great position to pilot this change.


🌠 YOUR MISSION
To drive and accelerate existing business revenue at Juro by expanding existing accounts.As part of this role, you will define a signal process for identifying expandable accounts. You will also outline an account mapping process and play an influential part in helping us manage accounts in a strategic way, to make Juro as sticky as possible. 👉 Success for you means:
1. You successfully maintain net revenue retention.2. You own existing business revenue for Juro (seven figures worth of annual revenue across your account base).


📬 WE'D LOVE TO HEAR FROM YOU IF...
🌈 Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally underrepresented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
You've either been in an environment where:- You have ca. 2-5 years* of account management experience (or a mix of new business/account management).- You've worked in an early-stage software or SaaS startup (series B-D ideally).- You've achieved against an existing business expansion target (as opposed to a retention target).
* What you did is more important than how long you did it. While this range is an orientation for you to understand what seniority we look for, we still want to hear from you if you think you have what it takes but don't quite meet this number.
You've demonstrated an approach to sales that emphasises our values:
🙏 #BeMoreHuman- Curiosity: You're genuinely curious about learning + talking through prospects' challenges, wanting to understand why and finding solutions.- Integrity: You will do the right thing by the team, even when nobody is watching. That includes being accountable for + owning up to mistakes rather than "it's not my fault because."
🚀 #TrustAndDeliver- Persistence: You demonstrate tenacity in getting to target, refining your process (whatever methodology you use) until you never get it wrong. That includes knowing your KPIs + planning your pipeline to repeatably hit quota.
❤️ #LoveTheDetails- Craftsmanship: You learn new things quickly — namely our product, competitors, common pain points in our market etc.- Coachability: You are humble enough to know you can keep developing and are dedicated to doing so, and can perform + evolve in a growing environment.
🧬 #KeepItSimple- Gravitas: You express your thoughts in a mature and concise way, which is needed to sell into senior stakeholders like we do (esp. in-house legal and C-level).


🏔 WHY JOIN US?
💸 Progress fast (and make money).At Juro, everyone has a bespoke career development plan with quarterly sessions to help you climb up the ladder (and pay scale) fast. With James as mentor, you'll gain exposure to every part of the business with a learning curve that will challenge and reward you in equal measure.
🌟 Have a product you can definitely sell.We enjoy a solid level product-market fit, strong qualification criteria and a sustainable close rate. Plus, we've been growing 10% month-on-month, are on track to 3x revenue by year-end, are closing ~1 logo a day, have top-tier investor backing and a <1% churn rate per month. So you won't need to worry about being stuck with a tool you can't sell.
🚀 Be the main player in a rocketship, get support from a great team.We're on an excellent growth trajectory that sets us up for unicorn status. We have a strong inbound pipeline through our demand generation engine and BDR team support. We're a small team so you coming in is an opportunity to be a main contributor and make a direct impact to our bottom line.
🌈 Join the #1 startup to work for in 2022: https://tinyurl.com/juro-no-1We're immensely proud being voted #1 of the top 50 London startups to work for in 2022. This is the result of hard work, to show not tell, and make Juro the best place to work for. This spans from setting concrete steps become a truly diverse, inclusive workplace, to investing in a culture of growth, to offering flexibility to everyone and more.
For 2022, we plan on expanding on all of these areas — what benefits we offer, how we give and receive feedback and how we foster a genuine sense of belonging for all Jurors to bring their full and best selves to work.



⛰️ OUR MISSION
Help the world agree more by making contracts frictionless and accessible to everyone.
Businesses run on contracts. But it can take five separate tools just to agree one simple agreement. Switching between Word, eSignature and your inbox while you chase files creates admin for legal and friction for the business. And at a scaling business, there’s no time for contracts to block growth.
But what if your business could self-serve on contracts, while legal stays in control of contract process? That’s why we founded Juro: the all-in-one contract automation platform that helps legal counsel and the teams they enable to agree and manage contracts in one place.
Old-fashioned contract systems are built for handling static files. Juro’s flexible template editor makes it simple to create and collaborate on contracts in the browser, as well as integrate contracts into your other tools. Simple contracts are agreed faster, with better collaboration between teams.
Put contracts on autopilot — so your business can focus on growth.


🤨 GOT MORE QUESTIONS?
Check if they're answered on:- Our extended job description for this role: https://tinyurl.com/AccountManagers- Our company handbook: https://tinyurl.com/juro-handbook- Our careers page: https://juro.notion.site
There, you'll find answers on topics such as career progression, inclusion & belonging, the interview process, benefits and more. Or reach out to Thomas, Head of People & Talent at Juro (thomas@juro.com) for anything.