Healios • United Kingdom

Clinical Governance Administrator

Remote-first – with co-working space

A little flex time

Job Description

POSITION: Permanent, Full time

LOCATION: Fully remote (some travel from time to time for team meet ups)

SALARY: Up to £35,000 (depending on experience)


Founded in 2013, Healios is a leading specialist digital healthcare company working to empower patients and families affected by mental health, autism and ADHD conditions to support long-term outcomes and wellbeing. Our mission is to bring exceptional healthcare to anyone, anytime, anywhere.

Healios is pioneering the world’s first digitalisation of NHS Mental Health Trust outpatient services, covering multiple complex specialist assessment and psychological intervention services. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home.

You can find out more about us by clicking here!


The Clinical Governance Team is central in driving and supporting clinical excellence, compliance and assurance; continuously improving the quality of our services and safeguarding high standards of care. This means we can continue to deliver an exception service and improve peoples lives.


This post is pivotal as part of the Clinical Governance team to support all aspects of Clinical Governance. By providing the day to day delivery of the Quality Assurance, Compliance work and Safeguarding & Clinical Risk Management programmes, including the support of sound clinical practices, continuous improvement of services, incident & complaints management, lessons learning culture and overall quality improvement.

To be successful in this role, below is what we would need from you:

    • Experience of working within a Clinical Governance environment utlising frameworks for patient safety, incident /complaint management, Policy management and Risk register management.
    • Experience of collating and interpreting data and presenting data in a variety of formats to multiple stakeholders.
    • Experience of providing Quality and Governance business support to senior leaders and managing relationships between senior professionals.
    • Highly skilled communication to be able to support complex, technical and clinically sensitive information to clients, their families and carers, within and outside an NHS setting.
    • A commitment to ethical practice and adherence to the highest standards of safeguarding of adults/children.
    • Experience of supporting to DCB 0129 & 0160 compliances -this is desirable.
    • Utilising PSIRF and HQIP frameworks - this is desirable.
    • Wifi connection. Minimum of 2 mbps up and download speed.
    • Real passion for supporting people to improve their lives.
    • A desire to become part of a collaborative environment and share knowledge and learning for the benefit for all.
    • A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes.
    • Flexibility to support our mission of bringing healthcare to anyone, anytime, anywhere.


  • 33 days holiday (including bank holidays and closure days)
  • Birthday & Life Leave days
  • Contributory Pension Scheme
  • Fully personalised flexible benefits package
  • Enhanced family friendly policies
  • Flexible, home based role
  • Company laptop, plus an allowance to purchase additional equipment
  • CPD/Growth day per year, plus personal development allowance to invest in your growth
  • A collaborative culture where curiosity, creativity, experimentation and innovation are fostered
  • A highly motivated and energetic team bringing a wide range of talents, experience and knowledge to solve complex challenges
  • Autonomy to shape and design world leading clinical pathways that harness the power of combining technology with evidence-based interventions and a human touch
  • Opportunities to grow and further develop your professional interests
  • A culture that challenges the status quo in pursuit of providing exceptional healthcare and an unrivalled experience for the clients and families we support



“Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we’re developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.


Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes.

As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Enhanced maternity leave – phased transition, where employees will be able to return to their role on 50% of their contracted hours for 3 months and receive full pay
Enhanced paternity leave – Two weeks full pay
Adoption leave – Matched with Maternity & Paternity
Work from anywhere scheme
25 days annual leave + bank holidays
Work from home allowance
Teambuilding days

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Healios provides and then we anonymously survey a statistically significant proportion of their employees to make sure Healios is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Healios

Company employees


Gender diversity (male:female)

15% Male - 80% Female - 2% Non-Binary

Office locations


Funding levels

£7 million
What employees are saying

"I have more flexibility in terms of working patterns at Healios than I've ever had before. This has given me the opportunity to find a way of working that actually works for me."

Anonymous Healios Employee

Awards & Achievements
Most flexible Healthtech & Healthcare companies – 3rd

Most flexible Healthtech & Healthcare companies – 3rd

Industry awards 2022