Goodlord • London, United Kingdom

HR Operations Manager - 4 month contract

Employment type:  Contract

1–2 days/week at home

A little flex time

Dog friendly

Apply now

Job Description

📍Based 3 days a week at our HQ in East London, 2 days remote/wfh/office (up to you!)

⌛ 4 month contract

✨ Full time, part time or compressed hours working patterns (days in office would be flexed to reflect this)

NB: you must have solid HR Operations experience


Goodlord’s mission is to provide the best renting experience in the world and we’re on the hunt for a HR Operations Manager reporting directly to People Director, to help us achieve this.

No two days are ever the same at Goodlord so what you’ll be up to will vary. The pace we move at also means priorities will change and you’ll need to be comfortable with this (we’ll support you!). But these are the things that will be core to your role and will keep you busy.

The day to day stuff:

  • Ensure the smooth running of People Operations, including onboarding/offboarding and monthly metrics. In delivering this you will be expected to seek and implement constant improvements.
  • Responsible for our HRIS (Personio); oversee our People Operations team in ensuring all data is accurate and up to date and further the implementation of the system so we are using it for maximum effectiveness.
  • Leading the team to ensure compliance with people related procedures and policies; making sure all compliance processes are completed during the onboarding process, as well as DBS checks, proof of right to work, references etc.
  • Lead on continuous improvements (update, review and implement changes) including system implementation and day to day HR operational processes including payroll and reporting.
  • Responsible for overseeing payroll systems and processes, including continuous process improvement.
  • Oversee all Office related activities - ensuring our office is well set up to do their best work in the office. This would include ensuring all office services (socials, cleaning, catering, deliveries) are well managed.
  • Manage our People Ops Team of 2


Act as project lead in:

  • Working with our Finance Team in updating our Payroll workstreams
  • Transferring our Payroll to an outsourced service provider


The knowledge and skills you’ll need to be successful in this role:

  • You will have solid experience in working in a HR/People role.
  • You will have a strong eye for detail, have experience in managing the operational elements of a People Team, including payroll.
  • You will have experience in delivering exceptional service and driving continuous improvement.
  • You are process driven, you love to create, implement and improve processes and have demonstrable experience of doing so.
  • You have experience of running projects whilst keeping other delivery plates spinning.

And it would be super great if:

  • Experience using G Suite
  • Experience of working in a scale-up environment and enjoy the challenges that come with it

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check (including ID and DBS check) via Experian before joining the team. We will only ask for references at the point of making an offer **

Company benefits

We asked employees of Goodlord how satisfied they were with flexible working, and this is what they told us

Employees are largely happy with their working location freedom
Employees are somewhat happy with the flexibility in the hours they work
Employees are moderately happy with the benefits their company offers
Work-life balance
Employees feel that it can be hard to find balance at times
Role modelling
Employees feel that most people work flexibly
Employees feel that they can mostly manage how they get their own work done
Working at Goodlord

Company employees


Gender diversity (male:female)


Office locations


Funding levels


Hiring Countries

United Kingdom
What employees are saying

"I feel I have a brilliant balance between working hard and still enjoying my own time, without feeling stressed or worrying about work."

Anonymous Development Manager at Goodlord

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