Brand, Community and Communications Manager (12 month FTC)

Job Description

As an integral part of Gearset’s marketing team, you’ll take ownership of our community management, public relations, and brand reputation strategies. Your mission: establish Gearset as the enterprise DevOps and agentic change platform.

By working strategically and cross-functionally to develop B2B tech community programs, you’ll grow our industry presence, and shape how Gearset is perceived by enterprise decision-makers, key influencers, and the wider Salesforce ecosystem.

What's the opportunity for a Brand, Community and Communications Manager at Gearset?

• Shape how the world sees Gearset, by crafting compelling narratives that resonate with our target audience.
• Nurture and grow our thriving online communities, connecting with Salesforce professionals and fostering valuable relationships.
• Lead our public relations efforts, securing media coverage and thought leadership opportunities that showcase Gearset's expertise.
• Support our employees to become brand advocates, amplifying our message and reach across their networks.
• Play a vital role in developing and executing our brand, community, and communications strategies, ensuring they align with our business goals.

What you'll achieve

• Build strong relationships with key influencers, industry groups, and online communities, positioning Gearset as the leading voice in Salesforce DevOps. Your impact will drive brand awareness and industry influence.
• Own and grow our DevOps Leaders Program and Customer Slack community, turning them into go-to hubs for knowledge and advocacy. Your leadership will deepen customer engagement and brand loyalty.
• Lead PR and communications to produce newsworthy content, secure coverage and own thought leadership opportunities. Your work will shape industry perception and give Gearset a strategic edge.
• Lead our employee advocacy program that turns our team into brand advocates on social media. Your strategy will expand our reach and amplify Gearset’s influence.
• Drive PR and community strategies that align with business goals and deliver measurable impact. Your work will solidify Gearset’s brand and set new standards in DevOps.

About you

• Demonstrated experience in marketing with a focus on PR , community management or brand communications, ideally in B2B SaaS.
• A track record of executing high-impact PR campaigns
• Ran community engagement initiatives or has extensive client-facing experience
• Exceptional storytelling skills, with the ability to craft compelling narratives for both technical and executive audiences.
• Strong relationship-building skills, able to engage with media, industry influencers, and community partners.
• A data-driven mindset, with experience tracking and optimising brand awareness, engagement, and reputation metrics.

Great to haves

• Knowledge of, or experience working within, the Salesforce ecosystem.

Benefits (the stuff you’d expect!)

• This is a full time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days in the office per week)
• This is a 12 month Fixed term contract
• Opportunity to join our Long Term Incentive scheme
• Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year
• Top end hardware provided
• Free lunch in the office
• BUPA health care
• Life Insurance & critical illness cover
• Discounted gym membership, as well as a range of health and wellness benefits