FSCS • London & Homebased
Payments & Sanctions Analyst
Employment type: Full time
Salary: Circa £34,000
3–4 days/week at home
Fully flexible hours
Job Description
The role is responsible for ensuring all compensation payments are processed accurately, ensuring issues are resolved and daily targets are met.
My Priorities – what I will deliver
Payments
- Responsible for carrying out the daily compensation payment process, ensuring that it is completed each day with the relevant SLAs met.
- Responsible for ensuring all outgoing payments are reviewed and processed in accordance with the schemes policies.
- Responsible for ensuring all systems are aligned and showing a true reflection
- Oversee the resolution of any issues, working with the relevant teams across the business, and liaising with our bankers where necessary.
- Responsible for dealing and resolving payment queries received internally and externally
Sanctions compliance
- Review potential sanctions matches where appropriate, including those escalated by our claims processing partners.
- Identify where further information/ID is required and work with internal teams and external parties to obtain.
- Perform further due diligence on corporate and personal customers where required.
Process Improvement
- Identify opportunities to improve the process and act effectively in taking them forward as appropriate
Other
- Responsible for cash management, ensuring the accounts are maintained and within balance
- Prepare relevant accounting journals to update finance ledger system
- Prepare relevant KPIs and scorecard metrics
- Take on support and supervisorial tasks allocated by your manager.
My Knowledge – what I need to know
- Demonstrate knowledge of payment methods, processes and systems
- Demonstrate knowledge of sanctions compliance
- Understanding of basic accounting concepts
- Highly attentive and demonstrate keen attention to detail
- Successful evidence of liaising with a range of stakeholders across jurisdictions both internally and externally
- Deliver outstanding customer service to our suppliers, stakeholders and customers through interactions with them
- Demonstrate proactive and excellent communication skills across all platforms of communication
- Evidence proactive approach for the best outcome for the customer
- Demonstrate ownership and accountability for own responsibilities
- Basic excel skills
Company benefits
Open to part-time employees
Open to job sharing
Open to compressed hours
Enhanced maternity leave – 26 weeks
Enhanced paternity leave – 26 weeks
Adoption leave
Shared parental leave
Work from anywhere scheme – 4 weeks working overseas per year
26 days annual leave + bank holidays
Work from home allowance
Pregnancy loss leave
Teambuilding days
An additional 20 days dependants leave.
Private medical insurance for your whole family.
LocationEmployees are largely happy with their working location freedom
71%
HoursEmployees are very happy with the flexibility in the hours they work
83%
BenefitsEmployees are very happy with the benefits their company offers
90%
Work-life balanceEmployees feel that they can switch off quite easily from work
74%
Role modellingEmployees feel that most people work flexibly
76%
AutonomyEmployees feel that they can mostly manage how they get their own work done
79%
Working at FSCS
Company employees
250+
Office locations
City of London
Hiring Countries