Flexa
FSCS • London & Homebased

Payments & Sanctions Analyst

Employment type:  Full time
Salary:  Circa £34,000

3–4 days/week at home

Fully flexible hours

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Job Description

The role is responsible for ensuring all compensation payments are processed accurately, ensuring issues are resolved and daily targets are met.

My Priorities – what I will deliver

Payments

  • Responsible for carrying out the daily compensation payment process, ensuring that it is completed each day with the relevant SLAs met.
  • Responsible for ensuring all outgoing payments are reviewed and processed in accordance with the schemes policies.
  • Responsible for ensuring all systems are aligned and showing a true reflection
  • Oversee the resolution of any issues, working with the relevant teams across the business, and liaising with our bankers where necessary.
  • Responsible for dealing and resolving payment queries received internally and externally

Sanctions compliance

  • Review potential sanctions matches where appropriate, including those escalated by our claims processing partners.
  • Identify where further information/ID is required and work with internal teams and external parties to obtain.
  • Perform further due diligence on corporate and personal customers where required.

Process Improvement

  • Identify opportunities to improve the process and act effectively in taking them forward as appropriate

Other

  • Responsible for cash management, ensuring the accounts are maintained and within balance
  • Prepare relevant accounting journals to update finance ledger system
  • Prepare relevant KPIs and scorecard metrics
  • Take on support and supervisorial tasks allocated by your manager.

My Knowledge – what I need to know

  • Demonstrate knowledge of payment methods, processes and systems
  • Demonstrate knowledge of sanctions compliance
  • Understanding of basic accounting concepts
  • Highly attentive and demonstrate keen attention to detail
  • Successful evidence of liaising with a range of stakeholders across jurisdictions both internally and externally
  • Deliver outstanding customer service to our suppliers, stakeholders and customers through interactions with them
  • Demonstrate proactive and excellent communication skills across all platforms of communication
  • Evidence proactive approach for the best outcome for the customer
  • Demonstrate ownership and accountability for own responsibilities
  • Basic excel skills

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Enhanced maternity leave – 26 weeks
Enhanced paternity leave – 26 weeks
Adoption leave
Shared parental leave
Work from anywhere scheme – 4 weeks working overseas per year
26 days annual leave + bank holidays
Work from home allowance
Pregnancy loss leave
Teambuilding days
An additional 20 days dependants leave.
Private medical insurance for your whole family.

We asked employees of FSCS how satisfied they were with flexible working, and this is what they told us

Location
71%
Employees are largely happy with their working location freedom
Hours
83%
Employees are very happy with the flexibility in the hours they work
Benefits
90%
Employees are very happy with the benefits their company offers
Work-life balance
74%
Employees feel that they can switch off quite easily from work
Role modelling
76%
Employees feel that most people work flexibly
Autonomy
79%
Employees feel that they can mostly manage how they get their own work done
Working at FSCS

Company employees

250+

Office locations

City of London

Hiring Countries

United Kingdom
What employees are saying

A really flexible place to work, that embraces the 'your day, your way' philosophy. Very inclusive to different circumstances. For me it means I get a solid 'work life' balance around child care and work. Love it :)

FSCS Employee