For the past 21 years, FSCS has been getting customers of failed authorised financial services firms back on track.

Our people have worked together to make sure we can offer protection and reassurance every step of the way. We're an organisation that makes a difference, and in which our people truly make a difference.

As a relatively small organisation of approx. 250, we aim to give our people wider experience and more responsibility than they might typically expect in a larger organisation. Our agile approach means that every role can make an impact.

At FSCS we're on a mission to achieve an equitable experience for all: we recognise the importance of creating a 

 where everyone can succeed in achieving both their personal and professional goals.

We have been recognised in a number of national and external awards for our D&I work, including 12th most inclusive employer in the Inclusive Companies Top 50, Personnel Today 2021 for our Family Friendly policies, PIMFA D&I awards 2021 for Inclusive Talent Management, Women in Finance Employer of the Year 2021 and FT Adviser Diversity in Finance’s Trailblazing Company of the Year 2021

Flexible working at FSCS is the rule rather than the exception. We recognise that all our employees have responsibilities outside of work, and we support this through our family-friendly policies and our Smarter Working initiative, Your Day Your Way. 

Your Day, Your Way is committed to creating a working environment where our people can successfully balance their working and home lives. We offer all colleagues both flexibility in their working environment and flexibility within their actual working day.

In line with our Smarter Working approach, our principle is each employee on average  spending 40% of their time in the office.

United Kingdom

FSCS

We loved working with FSCS throughout the Flexification process. The response rate to our survey was incredible demonstrating how engaged the employees are within the business. The senior leadership team we're keen to understand the insights and how they could improve the business for its employees which is incredibly refreshing! Offering a fluid hybrid working model as opposed to set days within the office offers employees choice and autonomy over how they work. A very impressive set up! 

FSCS is a really flexible place to work that embraces the 'your day, your way' philosophy. Very inclusive to different circumstances. For me, it means I get a solid 'work-life' balance around child care and work. Love it :)

Our mission is to provide a trusted compensation service for customers when financial firms fail.

“The look and feel of our workplace is changing and our work is no longer one size fits all – so where you want to work and when you want to work is for you, your line manager and your team to agree. We want our colleagues to think about the outcomes they are working to deliver and the most productive environment for the best results: Your Day, Your Way.” 

David Blackburn, FSCS Chief People Officer

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Continuous Improvement Specialist

PMO Support Analyst

Portfolio Delivery Lead

I very much enjoy the 'hybrid' approach used by my employer and appreciate the trust shown to get on with my role and deliver results for the team / company. Having worked in London for a considerable number of years, this way of working is both refreshing and rewarding both from a results and a wellbeing perspective. As far as I'm concerned, long may it continue, which given the forward thinking of my employer I believe it will.

Firstly, FSCS as a company are astonishing in every way!

They have introduced 'your day your way' with a 40% requirement of office time which is a greatly flexible option for staff, and now very common across other companies.

As a new parent (since lockdown) however, my home life has completely changed, and I personally find 40% office attendance quite a strain on home life. So it would be great to see this lowered to 25%.

Since I joined FSCS it has been a breath of fresh air, and the freedom, trust and flexibility is like nowhere I've ever worked before.

We have offered roles on a flex from first basis since 2018 and everyone can work in any role flexibly. You don't need to request it just discuss it with your line manager and agree a plan that works for you between the hours of 7 to 7 everyday. We ask colleagues to spend 40% of their time each month in the office but they can decide how to do that: 2 days per week, one week on another off, or all their time back to back if that works for them and their team.

Management and staff expect individuals to manage their own time in and out of the office around their workloads and commitments. You are expected to be flexible when needed so don't go making rigid plans on days you normally work from home.

A really flexible place to work, that embraces the 'your day, your way' philosophy. Very inclusive to different circumstances. For me it means I get a solid 'work life' balance around child care and work. Love it :)

FSCS

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