Form3 • 100% Remote (UK/EU*)

Business Analyst - Core Services


Fully flexible hours

Job Description


Our awesome Product Team consists of experienced Product Managers, Business Analysts, Technical Writers, Front-End Developers and a Product Designer who together are responsible for creating real-time cutting-edge payment technology products for FinTech's and banks alike. The team is broken down into smaller Product business lines which include Platform, Core, InfoSec, Delivery & Best Practice and R&D. We also have squads for specific Markets including UK (FPS, Bacs), Euro (SEPA) and International (SWIFT/FX).

This role sits within the Core team, responsible for a set of shared functional services across all our Products and are essential to the successful operation and growth of our platform. The team is roughly made up of 14 Product colleagues and around 50 senior engineers. Core ensures our services are scalable, resilient & performant while delivering value-added features & enhancements. It is an exciting & dynamic team engaged with multiple programmes. The team is steadily scaling.


As a Business Analyst at Form3 you will need to be a self-starter, you will define your tasks, identify your stakeholders and build relationships with cross-functional teams (Engineering, operations, end customers, etc.)

There is close interaction with engineering teams, you will gather and translate business requirements to the technical teams. Things are often very ambiguous so you must be willing to learn and organically develop your knowledge on the job. As well as the usual BA tasks, you will have ownership of features, planning, testing, release, etc. You will take a consultative approach to your stakeholders, working with Product/Engineering leads on the full SDLC. You have the ability to define your own role at Form3, and you are able take on more responsibility.

This role will be working within Core which owns the functional components & services that support multiple markets across Form3. The role involves becoming an expert in the team's services whilst leading the product analysis on new features and enhancements. The role includes working on team backlogs whilst providing recommendations on future product enhancements as well as supporting cross team programmes as we build out new products and features across Form3.


We're looking for an ambitious, driven and versatile Business Analyst to work in our Core Product team, the ideal candidate will have 3+ years experience as a Business Analyst, with a full range of product lifecycle experience. You will be supporting the Senior Product Manager through functional & technical requirement gathering and supporting them in the decision making process to make informed choices about priorities and deliverables. It will also be important to provide timely information to the Senior Product Manager regarding progress, issues and any deviations from the agreed plan.

Ideally, applicants would have experience working in SaaS and have a passion for building tech-first (API / Cloud-native) solutions with some Payments experience required. Other skills/experience include;

  • 3+ years as a Business Analyst
  • SAAS & API experience
  • Full range of product development lifecycle experience
  • Stakeholder management and ability to build relationships in remote cross-functional teams
  • Providing support to internal and external stakeholders, from initiation through to the implementation phase
  • Can work with the business and external clients to determine the requirements for new services, functionality and products
  • The ability to assess the impact on the business (both functionally and operationally) with regards to new services, functionality and products
  • Writing functional and non-functional requirements, design specification documents and developer testing requirements
  • Payments knowledge of at least one scheme (FPS, BACS, SEPA or SWIFT) with understanding of the e2e payments flow including payments systems and the back office processes
  • Technical understanding of REST principles, JSON, databases, API validations & endpoints
  • Analytical and love finding solutions to complex problems

At Form3, we really don’t believe in one size fits all. We want a dynamic, kinetic individual who can bring their own flair and experience to shape our ever-evolving Product Team.


  • 30 days holidays plus public holidays
  • 100% remote work
  • Flexible working arrangements
  • Statutory benefits
  • Health & wellness allowance
  • Remote working equipment allowance
  • Primary caregiver leave
  • Learning days, Udemy and educational reimbursement etc.
  • Mental Health support via Spill
  • Perlego subscription
  • Full details available on our careers page

Form3 appreciates that we all lead different and often really busy lives. We work remotely 100% of the time and many of us work part time. If you’re interested in hearing what different flexible working arrangements may be available, we’d love to chat. HIRING LOCATIONS

We are able to accept applications from the following countries; Belgium, Czech Republic, France, Germany, Greece, Hungary, Netherlands, Spain, Poland, Portugal, Romania & United Kingdom. ABOUT US We are an award-winning cloud-native payment technology provider for financially regulated institutions. Launched in 2016, we've doubled in size year on year as we continue to redefine what a truly instant payment experience means.We celebrate diversity, promote entrepreneurialism and are committed to giving everyone a say in shaping our business. Here you will grow as a person and accomplish incredible things. A career at Form3 is empowering, inspiring and fun. Join us and help shape the future of payments.


We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences.

Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be.

As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage.

If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data.

For more information please refer to our Recruitment Data Policy.

Company benefits

Open to part-time employees
Open to job sharing
Enhanced maternity leave
Adoption leave
Work from anywhere scheme
Summer hours
Enhanced sick pay
Teambuilding days
Wellbeing allowance
Mental health platform access
Bank holiday swaps
Share options
L&D budget
Cycle to work scheme
Udemy and educational reimbursements
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Working at Form3

Company employees

+500 globally

Gender diversity (male:female)


Office locations

Remote (EU) / London

Funding levels


Hiring Countries

United Kingdom
United States

Awards & Achievements

Finance & Insurance

Finance & Insurance

Industry awards 2023
3rd – Medium companies

3rd – Medium companies

Flexa100 2023
Finance & Insurance

Finance & Insurance

Industry awards 2022