Manager - Hardware & Logistics

Job Description

Manager - Hardware & Logistics

What we do:

We are a tech unicorn with headquarters in Dublin but with offices in London, New York, Paris, Barcelona and Berlin. Our mission is to help restaurants flippin’ thrive by building technology that gives SMEs an advantage over competitors, like marketplaces.

Our subsequent growth has been underpinned by the belief that key partnerships with restaurants and takeaways, helping them to build their brands and charging a fair fee, provide significant benefits to both restaurants and the Flipdish platform in the long term.

With a branded website and app powered by proprietary platform technology, restaurant owners can directly accept online orders, at a lower cost and with more control over the customer experience. Our core product suite includes whitelabeled websites, mobile applications, kiosks and qr order / pay solutions. Today, Flipdish is a global business with more than 8000 customers in 25 countries and our growth trajectory shows no signs of slowing down.

In January 2022, we achieved unicorn status! Raising a $100M Series C round led by Tencent and Tiger Global. With this funding, we are further strengthening our market leading product suite and sales team and acquiring attractive bolt on businesses, which will help pave the way for Flipdish to become one of Europe's few decacorns.

Role

Flipdish is looking for an experienced Hardware & Logistics Manager. This role is an opportunity for an experienced ‘hands on’ logistics or supply chain specialist to develop processes within our rapidly growing company. This includes inventory management, stock delivery, hardware and software installation, forecasting, procurement, general hardware support and relationship management with our vendors.

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. They will feel comfortable managing several external relationships, designing new processes, be comfortable with ambiguity and have strong analytical skills.

What You’ll Do:

• Manage global hardware operations, including:
• Inventory management
• Procurement of hardware and hardware suppliers
• Hardware orders from customers
• Hardware installations
• Forecasting future hardware needs
• Supporting existing uc
• Collaborate with other teams to automate all hardware purchasing and delivery flows

• Build and manage relationships with third party vendors, including 3PLs, suppliers and service providers
• Implement an inventory management system from scratch that automates processes
• Build and manage inventory forecast models
• Manage day-to-day hardware and installation orders
• Train staff and customers on troubleshooting methods
• Manage warehouse and inventory at Flipdish Headquarters

About You

• 4+ years of professional experience, with at least 2 years in supply chain management or similar function
• You are organised, responsive, detail oriented and, most importantly, you have a strong bias for action (i.e. you get things done). We are looking for someone who is extremely proactive in their work.
• You are an exceptional communicator, and are comfortable leading discussions with internal and external stakeholders.
• You are highly analytical and data-driven, with experience using tools such as Excel and Looker (or another BI tool).
• You have a track record of resolving complex problems and taking a proactive
• approach to analysing issues and generating solutions.
• You are a doer who is unfazed by ambiguity and who thrives under pressure. The senior leadership team at Flipdish works at a rapid pace, and we are looking for someone with the intellectual and practical firepower to keep up.

Flipdish Incentives:

We are a growing startup that understands that amazing incentives will attract the best talent. In addition to a long list of incentives, we provide unparalleled opportunities for growth and development. If you are smart, ambitious and hard-working, we will do whatever it takes to convince you to join the Flipdish rocketship!

Some of our incentives include:

🏡 Remote first and flexible working

🌴25 days holidays per year + Plenty of company get together days!

❤️‍🩹 Healthcare coverage for UK, Irish, French, German and US employees

👩🏾‍🎓 Access to training and educational sponsorship

🎭 Team meet ups and social events

🔗 Read more about our benefits here

Our Commitment to Diversity:

No business embodies diversity like the food business. And at Flipdish we are committed to building an inclusive and diverse team that represents a variety of backgrounds, perspectives, and skills - all working together in an open, honest and transparent culture. Because our strength comes from embracing our differences: differences that reflect the diverse customers we serve.

We strongly encourage people of any and all backgrounds to apply. Flipdish is an equal opportunities employer and welcomes everyone to our team. Flipdish provides reasonable accommodations at any point in the application and interview process. If you need an accommodation please contact us at careers@flipdish.com

What happens next?

We’re moving fast with our recruitment processes. Your application will be reviewed and if there is a possible good fit, our talent team will be in touch to get to know you better and explain next steps.