Sales & Community Operations Intern - USA (contract to perm)

Job Description

Flash Pack is expanding and we're looking for Sales and Community minded individuals in the US with an inherent passion for travel.

This is a fantastic opportunity for a goal-oriented individual to join us at an exciting time of growth, to begin a successful career in the travel industry.

This role is a 6 month contract, leading to a permanent position after the successful completion of a tightly scoped project.

Company mission

Flash Pack's mission is to create 1 million friendships through the power of travel and technology. In a world that increasingly plays out behind screens, we facilitate authentic friendships between people at the same life-stage. We are solving a unique problem for a prominent niche with our global brand appeal.

What you’ll be working on

• Sales Operations (80% of the role)

- Administratively supporting our sales team to work smarter and more efficiently

- Working collaboratively to enhance our sales operation

• Community Operations (20% of the role)

- Administratively support our global SOLO Cities events

- Working collaboratively to enhance our sales operation via SOLO Cities participants

• Project Work - scope & deliver a project which will connect community operations to the sales function. Spending 1 day a week, you will identify ways to engage SOLO Cities attendees to book onto Flash Pack trips.

You’ll do this in line with our company values.

You’ll be measured and rewarded based on:

• Your customer retention rate

• Your ability to complete sales and community tasks in an accurate and time-efficient way.

• Successful delivery of the 6 month project

Who you are

We want the right person so If you don’t quite hit all the criteria, you should still apply!

• You love speaking to new people and are a quick learner

• You have a real passion for travel

• You’re able to write clearly and accurately, with perfect spelling and grammar

• You are curious and inquisitive and ask good questions

• You work well under pressure and show good judgment, you can handle challenging situations with ease

• You’re focused and work at a fast pace

• You can manage your own time and prioritize tasks

• You’re not fazed by new technologies

• You’re able to pick up new things quickly

• You roll with it, you understand that start-ups are unpredictable environments

• You are flexible and comfortable with a degree of chaos

• You align and feel connected to our company values

What else

Salary: The salary for this role is $43000 pro rata (plus commission)

Location: We call our way of working ‘remote-flexible’. You can work from anywhere in the USA however it would be advantageous if you could attend face to face social events in New York.

Working Hours: You must be able to commit to working 1 day of the weekend (either Saturday or Sunday).

Our Culture: We revolve around high performance, high conviction and humility. We value teamwork over grandiosity, great questions over corporate euphemisms and autonomy over conformity.

We care deeply about surrounding ourselves with ambitious, exceptional but humble people and believe that our culture is our greatest advantage against our competitors as well as thriving as the industry changes.

The Team: We have a sales team based across the US, UK and Australia

Benefits:

• A remote-first office. We don’t care where you work from as long as you hit your targets

• A diverse and inclusive team, with people from all walks of life.

• Unlimited mental health therapy & wellbeing support

• Full healthcare

• 20 days PTO (pro rata)

Interview Process:

• Screening call with a talent partner

• Stage 1 - Chat about you and your experience with someone from Sales

• Stage 2 - Culture & Values interview a manager at Flash Pack

Diversity & Inclusion

We’re led by a BAME, female CEO and building a diverse and inclusive team is incredibly important to us which is why we are building diversity and inclusion into the company hiring, performance and progression framework.

We see our diversity as a key competitive advantage which is why we are committed to hiring top talent regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or status as an individual with a disability.

If you have an additional accessibility or other requirement we haven’t considered, we will do our best to adapt and make sure your needs are met.

If you would like to talk to us about these efforts, or have suggestions for how we can do better, we would love to hear from you.

Once you apply, you will be sent a short EDI survey, it would help us immensely if you can complete it.

Flash Pack GDPR Compliance: Please take two minutes to read our Flash Pack Privacy Notice for Recruitment and learn how we will process your data.