Delivery Manager

Job Description

FitXR is a fitness technology company working at the cutting edge of VR and MR. We’re a funded scale-up on a mission to impact more lives than any other fitness company, and build a healthier world for everyone.

We started life in 2016 in a garden shed in the UK. Today, we’re building FitXR, one of the top-downloaded apps on the Meta Quest store. We’ve raised close to $40m from top investors such as Maveron, Hiro, BoostVC and TriplePoint.

We’re a remote-first team of just under 100 people from across the US, UK, and Spain, and we’re committed to making it simpler and more enjoyable for people to get moving. We believe that anybody can fall in love with fitness and make movement part of their life.

Our team is distributed across Europe and the US. We’re guided by our Principles of Play: eight core beliefs about how we treat each other and our community. We make space for every voice, believe in the importance of a learner’s mindset, and prioritize team success over individual glory.

The FitXR app contains a growing range of fitness studios, where members can choose from box workouts with world-class trainers like Olympian Nicola Adams, powerful HIIT workouts, and immersive dance classes. While nothing compares to trying it yourself, you can watch a trailer here.

FitXR is available on Meta Quest 2 and has been downloaded by over a million people worldwide. Featured in Forbes, Empire, T3, Washington Post, Men's Health, GQ and more. In 2022, FitXR ranked 6th in The Information’s 50 Most Promising Startups.

The Role
Your role is to uplift existing standardised methods and practices across several cross functional product teams at FitXR . You will be responsible for planning & delivery practices within our Cross-functional product teams & consistently driving efficient impact & risk assessment of all product releases & changes. Stakeholder engagement & communication is crucial in this role and thus, as a delivery manager, you will establish and maintain excellent relationships with other teams.

Above all, everywhere you work you’ll coach and empower teams to work as smoothly and effectively as they can.

What you’ll do 👀

• For our cross functional product teams
• Apply your knowledge of agile and lean methods to shape working practice in the teams.
• Foster a team culture of continuous improvement through collective reflection, adaptation and measured iteration.
• Expertly plan and conduct end to end delivery of all releases for product teams.
• Organise efficient planning at team and XFN level to ensure timing of implementations align with other planned changes or events such as marketing campaigns.
• Identify and work to remove obstacles to the teams’ development processes.
• Facilitate agile ceremonies for our product teams.
• Manage risks and work with the product teams to resolve issues that affect release scope, schedule and quality. Ensure all stakeholders are kept well informed and expedite resolution where possible.

For the wider business

• Create, implement and maintain change and release management processes and standards including ensuring these are communicated and understood companywide.
• Be accountable for delivering controlled change ensuring minimal risk of failure and impact to business throughout implementation.
• Carry out decisive and thorough risk & dependencies management.
• Identify potential impact and timeline hazards for product delivery and drive mitigation alignment within the cross-functional teams.

You should apply if ✅

• A keen interest and understanding of Agile & Lean theory and practice(Agile/ Scrum or Kanban certification preferable)
• Experience of leading & implementing change & planning process improvements.
• Good understanding of a range of project and programme best practices with the emphasis on operational delivery.
• Demonstrable history of helping teams to improve their processes and efficacy.
• The ability to listen, understand and empathise with people so that you can use your strong communication skills and insight to empower them to work more effectively.

Other Desired Skills and Experience

• Awareness on ITIL Service Lifecycle Management Processes
• Good to have minimum ITIL v3 Practitioner certification
• Experience steering change and project management in a challenging environment is desirable
• Knowledge of the computer games development domain is a plus.
• A professional and a positive attitude with analytical & large critical thinking to challenges and problem solving
• Organised, self-motivated and with a positive attitude.
• Strong proven relationship building and management skills, with the ability to communicate, influence and build trust at a senior level.

Our mission is to make fitness fun and accessible for everyone. To build inclusive products, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learnt, diversity cannot. We promote a diverse and inclusive culture at FitXR.

Our interview process takes place on Google Hangouts and tends to consist of the following stages:

• Initial screen (talent team)
• Hiring Manager
• Cross-functional team interview
• Final interview including task

Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.

Our benefits are hosted on Ben
which gives you flexibility to make choices that work for you.

Benefits

🌎 Fully remote: your life, your way of working

🏝 Unlimited annual leave

💰 Competitive salary with half year and end of year reviews

📈 Stock options

🌱 £800 per annum learning budget

🧘 £600 per annum wellbeing budget

🏡 £400 work from home budget

🤗 Annual company retreat & regular get togethers

💻 Quest 2 VR headset

⛑ Private Health Insurance (optional)

🚴‍♂️ Annual travel pass & cycle to work scheme

👶 12 weeks full paid family leave