Flexa

Fully-remote

Fully flexible hours

Job Description

Account Manager

  • Senior level

  • Competitive base salary + OTE depending on experience

  • Venture-backed learning tech company, growing rapidly

  • Fully remote, optional co-working office when required

  • Competitive pay, private healthcare, life insurance, mental health support, pension, remote working provision, enhanced maternity and paternity leave, 25 days holiday + bank holidays, personal development budget

About Filtered

Work is how humanity gets things done. We help do it better. That’s what being a member of the Filtered team is all about. We’re a curious, considerate, thoughtful, multicultural team with a passion for learning and solving complex challenges whilst having fun doing it - does that sound like you?

Our mission is to filter the right content, for the skills people really need. To do that, we use technology that reads any learning content to automate curation, support procurement decisions, and ultimately upskill workforces and improve business performance.

We completed our Series A funding round in 2019 and we’re growing fast as the world wakes up to the cost and consequences of learning content chaos, with clients such as AstraZeneca, Heineken, NatWest and Ericsson leading the way. We want you to be part of that journey and grow with us.

Flexible working at Filtered

We don't believe in presenteeism. We really, really care about building a truly flexible workplace with a remote-first approach. We don't mind where you work, and working hours can be shifted a bit to start a bit earlier or finish later if needed. We want you to find a way of working that works for you.

We have membership of a co-working space for people to come together as and when they want to collaborate with colleagues and enjoy the social aspect of working together.

About you

We are looking for an astute, organised and visionary Enterprise Account Manager to join our team. The Account Manager will be responsible for strategic work on large enterprise accounts and take on a significant upsell number.

Key responsibilities

  • Manage commercial relationships with customers and achieve significant in upsells in 2023

  • Embed Filtered’s Content Intelligence technology into 20+ large enterprise accounts (FTSE 100 or Global Fortune 500)

  • Maintain a high Net Recurring Revenue ratio by avoiding churn, finding upsells and driving renewals

  • Deliver a substantial increase in Annual Recurring Revenue by identifying value new Filtered technology can deliver to customers

  • Collaborate well with the Customer Success team to understand account risks and opportunities

  • Forecast accurately to facilitate business resource planning

Key skills

5-6 years experience, preferably in B2B L&D or HR technology sales and account management:

  • Commercial account management: Success managing customers in excess of £2m annual revenue. Forecasts quarterly revenue accurately

  • Curiosity: lives and breathes methodologies such as MEDDPICC to deals and continuously learns about cutting edge best practice. Understands customer organisations by reading annual reports, following news, and asking good, valuable questions

  • Work ethic: Relentless focus on achieving goals. Prepares for calls and rehearses pitches, puts proposals through multiple drafts

  • Communication: Builds strong relationships with decision-makers, prepares for key meetings well, follows up with strong proposals

  • Business strategy: Can map business priorities against activities and investments and suggest learning strategies that deliver value

  • L&D domain knowledge: Has deep understanding of the talent development space, L&D pains and what best practice looks like

Key values

  • Have and show integrity; expect trust

  • High standards require sensible processes

  • Be respectful towards everyone

  • Collaborate productively and harmoniously

  • Be galvanised; galvanise

  • Focus on what’s important

  • Take thinking seriously

  • Have a go

  • Learn and enjoy learning

  • Be a lot more open than closed

Finally...

We care deeply about making Filtered an inclusive and diverse place to work. We encourage applications from all demographics and backgrounds to maximise the capability and neurodiversity of the team. We don’t make decisions based on gender, class, ethnicity, sexual orientation or any other personal characteristics which are unrelated to the role. We understand that everyone has different lifestyles and we accommodate flexible working to make sure you are as productive and happy as you can be.

Our hiring process reflects that, and all applications are blind reviewed based purely on the strength of candidate responses. What are you waiting for?

Company benefits

25 days annual leave + bank holidays
Company shutdown periods
Open to part-time employees
Personal development budgets – £500 per annum
Enhanced maternity leave – You are entitled to take up to 52 weeks away from work. This is made up of: - Ordinary Maternity Leave (OML) - first 26 weeks - Additional Maternity Leave (AML) - last 26 weeks
Enhanced paternity leave – If you are a father, you’re entitled to 3 weeks away from the office at full pay. Two of these weeks can be taken in one go and the remaining week any time thereafter. Staff can also take their leave and spread it across a month provided they are working remotely at a minimum of 50% of their contracted hours.
Adoption leave – If you’re adopting a child, the same exact rules for both maternity and paternity, as above apply. There may be some additional formalities
Shared parental leave – You can take a maximum of 50 weeks as Shared Parental Leave and 37 weeks of Shared Parental Pay.
Compassionate leave
Mental health platform access
Life insurance
Health insurance
Dental coverage
Hubble credits
Hofy home office set up
Teambuilding days
Employee discounts
Cinema discounts
Company wide holidays/offsites
Employee assistance programme
Legal consults
Financial coaching
Private healthcare and Pension
Christmas Re-charge - Take 4 days off to relax on us.
Flexible working
£500 per year personal training budget

We asked employees of Filtered how satisfied they were with flexible working, and this is what they told us

Location
99%
Employees are very happy with their working location freedom
Hours
96%
Employees are very happy with the flexibility in the hours they work
Benefits
93%
Employees are very happy with the benefits their company offers
Work-life balance
84%
Employees feel that they can find the perfect balance of life and work
Role modelling
94%
Employees feel that flexible working is part of the culture
Autonomy
93%
Employees feel they have complete autonomy over getting their work done
Working at Filtered

Company employees

18

Gender diversity (male:female)

56:44

Office locations

London, UK

Funding levels

£4.4m

Hiring Countries

United Kingdom
Awards & Achievements

Industry awards 2023

1st – SaaS & Software

Flexa100 2023

Most flexible companies