Flexa
FARFETCH • NL Venray, Netherlands

Operations Coordinator

Employment type:  Full time

3–4 days/week at home

Core hours 11–3

Job Description

FARFETCH exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.We’re a diverse and global community made up of Farfetchers, our partners and our customers, which we believe is at the heart of our success. Everything we do is centred around our values - Be Human, Think Global, Be Revolutionary, Todos Juntos, Be Brilliant, Amaze Customers - which define our beliefs and our actions. We welcome difference and foster a consciously inclusive environment for everyone. We are Farfetch For All.

OPERATIONSWe're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.

VENRAYOur Venray warehouse is located in the historical region of Limburg in the Netherlands. This is our biggest Logistics centre where our teams are doing what's never been done to provide an unrivalled order experience to our customers globally.

THE ROLEReporting to the Operations Manager, the Operations Coordinator is an individual with strong data and analytical skills & logistical experience to work closely with Browns buyers, merchandising teams and our 3PLs, motoring the day to day operation and providing reporting to the business to allow process improvements and faster speed to market.

WHAT YOU’LL DO

  • Daily coordination with our 3PL regarding warehouse operations
  • Manage internal and external stock transfers ensuring 100% accuracy is maintained
  • Daily, weekly and monthly reporting on stock migration and adjustments
  • Review and clear down of system In Transit location on EPR and WMS systems
  • Overview system integrations and coordinate problem’s resolution
  • Work closely with wider operations team to resolve stock and transfer issues, report progress back to the business
  • Be operations champion for Browns ERP system and WMS
  • Communicate with parties external to the organisation (carriers, suppliers, Brands) and internally (Retail, Finance, Tech, Operations across Browns and Farfetch)
  • Assist with wider business ad-hoc reporting requirements

WHO YOU ARE

  • Strong Excel skills
  • Understanding of ways of working within a Warehouse
  • Able to communicate clearly both written & verbally in English
  • Problem solving
  • Using initiative to drive change to processes.
  • Understanding of 3PL relationship with the clients
  • More than 3 years of experience within logistics/operations
  • Have worked with wider supply chain

REWARDS & BENEFITS

  • Well-being support and tools
  • Extra days off, sabbatical program and days for you to give back for the community
  • Training opportunities and free access to Udemy
  • Flexible benefits program
  • FARFETCH Equity plan

EQUAL OPPORTUNITIES STATEMENT

  • FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

The Operations Coordinator is an individual with strong data and analytical skills & logistical experience to work closely with Browns buyers, merchandising teams and our 3PLs, motoring the day to day operation and providing reporting to the business to allow process improvements and faster speed to market.

Company benefits

Sabbaticals
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
FARFETCH Equity plan
Flexible benefits scheme - from Private Healthcare and Dental insurance to fitness classes with ClassPass, there is something for everyone!
32 days holiday including flexible public holidays - to use on public or religious holidays of your choice
2 GiveBack Days a year - to volunteer for a social cause of your choice
FARFETCH and Browns discount - to experience both brands as a customer

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options FARFETCH provides and then we anonymously survey a statistically significant proportion of their employees to make sure FARFETCH is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at FARFETCH

Company employees

6000

Gender diversity (male:female)

60/40

Office locations

London HQ with a global presence

Hiring Countries

United Kingdom