Manager, Business Analytics - Catalogue Development

Job Description

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators, and consumers.We're a positive platform for good, bringing together an incredible creative community made up of our people, our partners, and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
CREATIVE OPERATIONSWe're a creative family, building copy, data, and visual assets for each corner of the FARFETCH E-commerce Platform. We are dedicated to providing gold-standard imagery, content, and production services for our partners and creating an engaging on-site experience for our customers.
PORTOOur Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano during your lunch break!
THE ROLEAs the Manager of the Business Analytics team, you will play a crucial role in driving the success of our Product Catalogue Development strategy, leading a team of talented SMEs of our Product Catalogue Management services & systems and be responsible for overseeing all aspects of functional analysis, requirements gathering, user acceptance testing (UAT). In this role you will be working in 3 main areas: (1) support the development of Farfetch´s Key Initiatives from a catalogue perspective, (2) work with Product Managers, Engineering and CROPS Solution Design Teams to deliver scalable catalogue solutions and (3) support the onboarding of enterprise-grade or strategic partners into the platform.

WHAT YOU'LL DO

• Lead and Mentor: Provide leadership, guidance, and mentorship to a team of business analysts. Foster a collaborative and high-performance environment that encourages knowledge sharing, innovation, and growth.
• Team Objectives and Career Development: Work closely with team members to define individual objectives and career paths. Provide guidance, support, and opportunities for professional growth to enhance their skills and expertise.
• Project Roadmap and Team Capacity: Support the project roadmap and prioritize initiatives based on business needs, resource availability, and strategic goals. Ensure the team operates at optimal capacity by effectively allocating resources and managing workloads.
• Business Data Analytics: Leverage data analytics tools and methodologies to extract meaningful insights from business data. Analyse trends, identify opportunities for optimization and make data-driven recommendations to drive informed decision-making.

WHO YOU ARE

• Proven experience (6+ years) in building and leading teams within the areas of business analysis, and functional analysis, preferably within the e-commerce/SaaS industry;
• Excellent leadership and team management skills, with a demonstrated ability to inspire and motivate others;
• Strong storytelling, problem-solving, and analytical thinking abilities, with keen attention to detail, the ability to create business cases and present complex information to diverse audiences;
• Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders at all levels;
• Ability to work effectively in fast-paced environments with high levels of uncertainty, and manage multiple projects simultaneously.

REWARDS & BENEFITS

• Health insurance for the whole family, a flexible working environment, and well-being support and tools
• Extra days off, a sabbatical program, and days for you to give back to the community
• Training opportunities and free access to Udemy
• Flexible benefits program
• FARFETCH Equity plan

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy, and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships, and communities.

As the Manager of the Business Analytics team, you will play a crucial role in driving the success of our Product Catalogue Development strategy, leading a team of talented SMEs of our Product Catalogue Management services & systems and be responsible for overseeing all aspects of functional analysis, requirements gathering, user acceptance testing (UAT). In this role you will be working in 3 main areas: (1) support the development of Farfetch´s Key Initiatives from a catalogue perspective, (2) work with Product Managers, Engineering and CROPS Solution Design Teams to deliver scalable catalogue solutions and (3) support the onboarding of enterprise-grade or strategic partners into the platform.