Head of Strategy Planning and Programs | Supply Chain & Logistics

Job Description

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfillment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTO
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano during your lunch break!
THE ROLE
Farfetch's Supply Chain & Logistics department is responsible for managing all aspects of order fulfillment, including transportation, customs clearance, and packaging. We are seeking a highly talented Head of Planning & Programs to join our team and report to the Senior Head of Strategy Planning & Performance. You will play a crucial role in helping us achieve our strategic goals by overseeing a consistent planning process and portfolio management. Additionally, you will be responsible for driving internal and external alignment, while providing support to senior leadership in running the Supply Chain & Logistics department.

WHAT YOU'LL DO

• Yearly definition of Department’s objectives and key results and the respective cascading to the different Logistics Teams (Operations, Development and Solutions)
• Support Logistics Senior leadership with Exec level presentations
• Support departments senior leaders on Key Strategic Initiatives scoping
• Be the Logistics Department representative within Global Operations for the yearly strategic planning cycle
• Manage the portfolio definition and routines with all Logistics areas and in alignment with Global Operations
• Have an helicopter view on the department performance, identifying new opportunities and ensuring its priorisation with the different areas
• Manage Cross-Functional programmes;
• Manage routines for strategic updates within the department and cross-company
• Support project business casing process for roadmap yearly plan as well as intake process that leads to prioritisation within the department

WHO YOU ARE

• Bachelor's or Master's degree in Engineering, Business Administration or related field.
• Minimum of 8 years of experience in Operations, Strategy or related fields, including at least 4 years of experience in a leadership role.
• Proven track record of successfully developing and implementing strategic plans, cross functional projects and programs that drive business growth and success.
• Strong analytical and problem-solving skills, with the ability to analyze complex data and identify key insights to inform strategic decision-making.
• Excellent communication and leadership skills, with the ability to lead cross-functional teams towards successful outcomes.
• Experience in consulting services and the technology industry is a plus.
• Fluent in English.
• Fun to work with!

REWARDS & BENEFITS

• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits program
• FARFETCH Equity plan

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.

You will play a crucial role in helping us achieve our strategic goals by overseeing a consistent planning process and portfolio management.