Business Associate (Ops Strategy)

Job Description

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

OPERATIONSWe're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfillment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.
PORTOOur Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano during your lunch break!
THE ROLEWe are looking for an Associate for the Ops Strategy team who shares the passion for finding answers to business questions and have some fun along the way. As an Ops Strategy Associate, you’ll apply and develop analytical, interpersonal, creative thinking, business management and leadership skills from day one. You'll work in business engagements tackling the most complex business questions and work side by side with stakeholders at all levels in the business. We have a supportive work environment and invest (a lot) in the personal development of our people.

WHAT YOU'LL DO

• Support high impact projects for Farfetch and successfully deliver results;
• Gather analysis, research and insights to identify opportunities;
• Develop insights from large datasets;
• Collaborate with stakeholders at multiple levels in the organisation;
• Provide innovative business recommendations;
• Act as a Consultant with authority and expertise;
• Develop lasting relations within Farfetch.

WHO YOU ARE

• Strategic thinker with 3+ years of experience in management consulting or corporate strategy and planning functions;
• Passionate about Strategy, Operations, and Technology;
• Strong quantitative and qualitative analytical skills;
• Skilled in problem solving and project management;
• Comfortable in dealing with ambiguity in a fast-moving environment;
• Self-confident, with ability to challenge with a smile;
• Fluent in English;
• Fun to work with.

REWARDS & BENEFITS

• Health insurance for the whole family, flexible working environment and well-being support and tools;
• Extra days off, sabbatical program and days for you to give back for the community;
• Training opportunities and free access to Udemy;
• Flexible benefits program;
• FARFETCH Equity plan.

EQUAL OPPORTUNITIES STATEMENT

• FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We continue to build our consciously inclusive culture as part of our Positively FARFETCH strategy throughout our business, partnerships and communities.