Emerald Group • Remote, UK

Books Account Manager

Employment type:  Full time
Salary:  Circa £38,000

Remote-first – with office for co-working

Fully flexible hours

Apply now

Job Description

This role is responsible for channel sales and business development activities for print books and eBook aggregators, in The Americas and EMEA.

The role manages revenue growth against Emerald’s business plan, objectives, and book sales targets across print and ebooks. This involves analyzing the market and results, monitoring targets, driving sales, identifying opportunities, and visiting key customers and agents/distributors on a regular basis.

This role will also be responsible for assessing the viability of new partnerships with agents and aggregators in the Americas and EMEA as they arise and communicating them to the Books Sales Channel Manager for consideration.

Day to day we’ll trust you to:   

  • Oversee the consistent growth of territory revenues, through direct and indirect print and ebook sales, to ensure account targets are achieved. This will include working with existing customers, identifying new accounts for sales and building key account plans, taking actions to ensure customer needs are met along with specific sales goals and objectives. Identify sales outlets and potential new business opportunities by researching competitor activity and analysing market trends.
  • Manage print agent representation of Emerald Books in the regions, and maximise the contribution they make to overall sales, by maintaining relationships with all agents and local distributors.
  • Ensure appropriate representation at conferences and cross-promotion of Emerald Books in the territory.
  • Strategize with key ebook aggregator partners to grow revenue in target markets and channels
  • Work with key books stakeholders at Emerald to ensure the appropriate ownership of activities crucial to overall books commercial success. This includes (but is not limited to) supporting the Production Department and print and eBook Marketing Managers, as well as contributing to the development of Emerald’s commissioning strategy by working closely with the Books Publishing Department.
  • Ensure a joined-up approach to key title identification and marketing by working with Publishing and Marketing to enable we forge a greater focus on these titles by our sales agents and customers.
  • Manage limited contract negotiations with select new and existing aggregator partners and guide agreement through to signature and post-contract implementation.
  • Provide regular feedback to line manager on current market trends across the region. Utilise internal and external systems to analyse account performance and contribute to long range revenue forecast and provide analysis as and when required.

You’ll need to have:   


  • Decisive and assertive approach to challenges
  • Strong communication skills (including negotiation)
  • Well-developed organizational and administrative abilities
  • Strong customer facing, marketing, presentation, business development and strategic thinking skills.
  • Advanced Microsoft Office skills essential (including Word, Excel and PowerPoint for Windows)
  • Ability to initiate complex business models
  • Ability to represent department at senior level within the company and at industry events


  • Sales experience of both print and digital products within the publishing arena
  • Experience working with complex pricing models
  • Experience working in a competitive international publishing sales environment
  • Experience managing agent and distributor networks
  • Experience of territory and trade channel (print wholesalers) management

Behaviours & Attributes

  • Commercial acumen, results-focused
  • Develops and maintains positive working relationships with others
  • Takes pride in the achievement of team objectives
  • Self-motivated and driven to achieve results
  • High customer service ethic and passionate about meeting customer needs
  • Keeps pace with change and acquires knowledge/skills as the business develops

What’s in it for you?

At Emerald, we value our people. Becoming a part of our team means you’ll join a trusting and flexible environment and we've been flexified so you can trust that we're a truly flexible workplace. You'll also have numerous opportunities to progress your career, as well as access to professional development and the opportunity to learn new skills.

You’ll receive a wide range of benefits, such as 30 days annual leave, remote flexible working, up to 20% performance bonus, 6% pension contribution and various benefits aimed at supporting your wellbeing and work-life balance.

Emerald Group is committed to creating an inclusive environment for all of our applicants. If you would like to request any accommodations/adjustments from application through to interview stages, please complete the relevant section within the application or contact us at peopleteam@emerald.com and let us know.

Company benefits

Open to part-time employees
Open to compressed hours
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Work from anywhere scheme – In-country
30 days annual leave + bank holidays
Work from home allowance
Pregnancy loss leave
Moments that Matter days
2 annual volunteering days
Emerald Extras - discounts /cashback schemes
Regional variances apply to our regional offices

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Emerald Group provides and then we anonymously survey a statistically significant proportion of their employees to make sure Emerald Group is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Emerald Group

Company employees


Gender diversity (male:female)


Office locations

Bingley, Edinburgh & Horsham + various non UK
What employees are saying

I like the confidence and autonomy I have to deliver my work regardless of the hour I work. This makes it much easier for people who work with time zones and assist clients in several countries.

Emerald Group Employee

Awards & Achievements
Most flexible Media companies – 2nd

Most flexible Media companies – 2nd

Industry awards 2022