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dunnhumby

Senior Product Manager (Principal)

Location:  London
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Job Description

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.


dunnhumby Network Alliance

dna (dunnhumby Network Alliance) is an open, collaborative Retail and Commerce Media service designed to unify a fragmented market and unlock growth for brands, agencies and retailers. Operating as a neutral layer across multiple retail partners, DNA brings together audiences, inventory and intelligence enabling a single, simplified point of entry to cross-retailer media at scale. Built in partnership with Kevel and powered by dunnhumby’s data and expertise, DNA connects brand and performance across the full customer journey, delivering more transparent, consistent and effective outcomes in an increasingly complex media landscape.

The Role

Act as the Product Director’s right hand on product, leading dna’s product strategy, portfolio, roadmap, and delivery. This is a senior level role combining technical, commercial, and customer judgement to create scalable products that deliver measurable P&L impact.

What You'll Be Doing

  • Operate with high autonomy, owning dna's strategy, roadmap, and delivery end-to-end across campaign booking, inventory, targeting, measurement, and reporting.
  • Make portfolio and investment trade-offs, converting complex choices into clear recommendations and decisions for executive leadership.
  • Lead integrations and data flows across dunnhumby, Kevel, retailers, and publishers, turning partner needs into reusable, secure, and scalable platform capabilities.
  • Use prototypes, experiments and AI/Gen AI to validate decisions, reduce delivery risk, and raise the bar while building it into dna's capabilities and ways of working.
  • Own adoption, performance, and commercial outcomes, including positioning and monetisation through OKRs and revenue targets.
  • Lead product practice, mentor PMs and represent the Product Director in senior internal and external forums, aligning stakeholders around decisions, investment, and outcomes.

What You’ll Bring

  • Seasoned background in product, including experience in AdTech, MarTech or retail media at senior IC level.
  • Proven 0-to-1 build and 1-to-N scaling across markets/partners.
  • Deep AdTech fluency: DSPs, SSPs, ad servers, bidding, attribution, identity, closed-loop measurement.
  • Experience with first-party data, clean rooms, and ML-driven targeting or measurement.
  • Proven ability to set a multi-year product vision and raise the operating standard with the rituals, cadence, and quality bar across a wider product, data and tech team.
  • C-suite credibility, commercial and investment judgement, and the ability to lead through ambiguity in a matrix organisation while applying AI pragmatically.

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

UK Benefits

  • Flexible Allowance that can be used towards selected benefits, with any remaining unused allowance paid in salary or directed to pension contributions
  • Private Medical cover through Vitality, including the option to add partner and/or dependants within the flexible allowance
  • Mandatory Life Assurance cover, Income Protection and confidential Employee Assistance support for employees and their families
  • Access to wellbeing and lifestyle benefits including gym support, cycle to work, travel insurance, dental options and technology purchase schemes
  • Long Service Awards and Talent Scout referral programme
  • Birthday leave plus a range of family and annual leave benefits available to eligible employees

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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Working at dunnhumby

3 office days / week

Core hours 11–3

Company benefits

25 days annual leave + bank holidays
Adoption leave
Annual bonus
Bank holiday swaps
Bike parking
Birthday off
Book swaps
Childcare credits
Coaching
Collaboration spaces
Dental coverage
Early finish Fridays
Enhanced maternity leave
Enhanced maternity leave
Enhanced paternity leave
Enhanced pension match/contribution
Enhanced sick days
Enhanced sick pay
Ergonomic workstations
Eye Care Support
Faith rooms
Family health insurance
Fertility treatment leave
Fertility treatment leave
Hackathons
Health insurance
In house training
L&D budget
Language lessons
Learning platform
Life insurance
Lunch and learns
Meditation space
Meditation space
Menopause support
Mental health platform access
Mental health support
Mentoring
Modern office
Neonatal leave
On-site barista
On-site catering
On-site gym
On-site massages
On-site personal trainer
On-site shower
On-site wellness room
On-site wellness services
On-site yoga classes
Open to job sharing
Open to part time work for some roles
Personal development days
Pregnancy loss leave
Pregnancy loss leave
Pregnancy support
Private booths
Referral bonus
Shared parental leave
Women’s health leave
Women’s health leave
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Company employees:

2500

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