Category & Store Solutions Consulting Lead

Bentonville | Full-time | Hybrid

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Walmart

Our Walmart team works at the heart of one of dunnhumby’s most strategic global partnerships. We help Walmart and its supplier community unlock the value of customer data — shaping ranges, pricing, promotions and marketing strategies that drive category growth and deliver a better experience for Walmart shoppers every day.

About the Role

We're looking for a Category & Store Solutions Consulting Lead who expects more from their career. This is an opportunity to help shape and evolve our Category & Store Solutions proposition by combining product thinking, customer data expertise and a deep understanding of retail decision-making. You'll work closely with Product, Engineering and Science teams to ensure we are developing, prioritising and delivering solutions that meet client needs. Acting as a key bridge between stakeholders, product teams and clients, you'll help drive adoption, innovation and execution excellence across the product lifecycle.

What You'll Be Doing

You'll play a central role in bringing new capabilities to market and ensuring clients realise maximum value from our category and store solutions.

• Implementation leadership across new processes, tools and solutions, including UAT activities and client engagement.
• Delivery of GTM enhancement overviews, product training materials and release communications for new feature launches.
• Facilitation of product demonstrations, release share-outs and capability briefings for both internal and external audiences.
• Management of user research, requirements gathering, backlog priorities and stakeholder feedback in partnership with Product Managers.
• Analysis of product usage data to identify opportunities for improvement, adoption and long-term growth.

What We're Looking For

We're interested in someone who combines commercial awareness, product curiosity and strong stakeholder management with a passion for creating better solutions for clients.

• Degree or equivalent qualification in a relevant discipline.
• Experience working across product, consulting, analytics or solution delivery environments.
• Confidence managing multiple stakeholders and translating technical concepts into clear business outcomes.
• Strong communication, facilitation and training capabilities, with the ability to influence at different levels.
• Analytical thinking and an ability to turn data and product performance metrics into actionable recommendations.

You'll Thrive If You…

This role suits someone who enjoys operating at the intersection of product, analytics and client delivery.

• Experience with customer data analytics platforms or retail technology solutions.
• Understanding of assortment optimisation, category management or store planning solutions.
• Curiosity about how products are developed, adopted and improved over time.
• A proactive approach to identifying challenges and driving solutions through to execution.

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help.

US Benefits

• Healthcare coverage including medical and vision plans through Anthem and dental coverage through Delta Dental of Ohio.
• Protection benefits including company-paid life insurance through Lincoln Financial Group and fully funded short-term and long-term disability insurance.
• Retirement support through a Fidelity 401(k) plan with company matching of up to 5% of annual salary.
• Wellbeing support through the dh Wellness Hub, a $500 annual Health and Wellness Allowance, and a confidential Employee Assistance Program for employees and their families.
• Lifestyle benefits including commuter and transit savings, long service awards and Talent Scout referral rewards.
• Time off benefits including 25 vacation days plus public holidays and a day off for your birthday.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)