Duffel • London

Senior Engineering Manager

Employment type:  Full time

3–4 days/week at home

Set hours

Job Description

We are making travel effortless. Join us.
Whether it’s to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller.
That’s why we’ve started to rebuild the infrastructure that underpins the travel industry. We’re on a mission to unravel travel — simplifying systems and building the tools that will make the future of travel effortless.
We were part of Y Combinator S18's cohort and we are backed by Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies.
Something to consider when reading this job advert
We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough. If you think you have what it takes but don't necessarily meet all the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit.
Engineering management at Duffel
At Duffel we put people first. As an engineering manager at Duffel you'll be working closely with our CTO in a variety of activities - helping to grow healthy, performant product engineering teams, whilst developing people through mentoring and coaching, and collaborating in organisational design.We have a number of engineering teams focused n specific areas of our product and mission to simplify travel including:- Foundations - owns and optimises our infrastructure and data resources.- Search - provide a great end-to-end user experience for search to customers, with a focus on performance and accuracy of results.- Order Management - Improve the life of travellers, travel agents and Travel Ops post-booking. Including cancellations, passenger-initiated changes, airline-initiated changes & passenger information management.- Payments - own all the Duffel product financial flowsThis role is about making everyone around you better by building and maintaining a culture of feedback, setting the highest quality standards and supporting everyone in attaining them.

What you'll be working on

  • Making everyone around you healthier, more productive and fulfilled.
  • Enabling healthy team processes, with a focus on delivering our product vision at pace.
  • Coaching team members on their career paths and goals through continuous feedback.
  • Partnering with the internal people team on interviewing and hiring, new joiner pre and on-boarding, retention and more.
  • Working with the CTO on setting the foundations for the healthy growth of Product and Engineering.
  • Defining the roadmap with the team and helping achieve a high degree of execution of roadmap goals.

What we're looking for in you

  • You are technically astute and able to arbitrate technical discussions with the team.
  • You are an advocate of servant leadership.
  • You can be trusted with a high degree of autonomy.
  • You have experience in managing and growing software engineers, and finding the right opportunities for them.
  • You have built and led a mid-sized team of 10 - 12 engineers or managed multiple smaller teams
  • You take pride in communicating clearly.
  • You build a people first, collaborative and empathetic environment.

What you can expect from us
We’re dedicated to your personal growth. Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions. We believe that everyone should have pride in their work, taking full ownership of it and its impact. That’s why everyone who joins Duffel owns a share of the company.
We are an equal opportunities employer. We believe that the key to our success is employing a diverse team, that’s why recruitment decisions are only based on your experience and skills. We value your ability to problem solve and build amazing things so we welcome applications for everyone – regardless of age, sex, disability, sexual orientation, race, religion or belief.
Note to recruitment agencies
Duffel does not accept speculative CV's from external parties. Any unsolicited CV's sent to us will be treated as property of Duffel, and any attached terms and conditions associated with these CV's will be null and void.

Company benefits

Open to part-time employees
Sabbaticals
Enhanced maternity leave – 26 weeks full pay
Enhanced paternity leave – 26 weeks full pay
Adoption leave – 26 weeks full pay
Shared parental leave – 26 weeks full pay
Work from anywhere scheme – Work 25 days per year from anywhere in the world
27 days annual leave + bank holidays

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options Duffel provides and then we anonymously survey a statistically significant proportion of their employees to make sure Duffel is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at Duffel

Company employees

82

Gender diversity (male:female:non-binary)

M:67 F:29

Office locations

London City

Funding levels

$56.2M

Hiring Countries

United Kingdom
What employees are saying

I love working here! We have sabbaticals and flexibility within reason (which I think is the best way to operate as a start-up) and I really get a feeling that the company cares for it's employees and culture <3

Duffel Employee

Awards & Achievements
Most flexible Saas & Dev Software companies

Most flexible Saas & Dev Software companies

Industry awards 2022