Sales Development Representative

Job Description

About the role:

The Sales Development function is responsible for bringing the best grocery stores, convenience retailers, and ODC (On-Demand Convenience) partners in Qatar onto the Deliveroo platform. As an ODC SDR, you’ll be responsible for identifying, pitching, and onboarding top-tier grocery and convenience brands — from independent shops to regional chains. You'll be part of a fast-paced, high-growth team, working alongside some of the most driven and enthusiastic professionals in the region. Your work will directly impact Deliveroo’s expansion into the fast-growing e-grocery and convenience sector.

Main Responsibilities

1. Partner Acquisition

• Prospect, pitch, and convert high-potential grocery and convenience partners within your territory.

• Drive conversations with business owners and operational leads, introducing them to Deliveroo’s proposition and commercial model.

• Collaborate closely with Business Development Managers (BDMs) to ensure smooth partner acquisition and handover.

2. Pipeline Management

• Own and manage your lead pipeline with discipline and speed.

• Use CRM tools (e.g., Salesforce) to track outreach, follow-ups, and performance metrics.

• Work efficiently to meet and exceed monthly acquisition targets.

• Sales Process Strategy

• Continuously improve our sales strategy by testing new acquisition approaches and providing feedback to the wider commercial team.

• Work with internal stakeholders (e.g., onboarding, marketing, account management) to streamline the go-live journey for new partners.

3. Commercial Initiatives

• Participate in strategic and commercial initiatives such as city activation campaigns, field pitch days, and partner launch events.

• Support partner marketing efforts and offer roll-outs to help new stores gain traction on the platform.

Requirements

• BSc/BA in business, sales, or related field preferred

• Minimum 2 years of sales or business development experience, preferably in a high-growth environment

• Experience in grocery retail, FMCG, or convenience is highly desirable

• Proven ability to negotiate and close deals with external stakeholders

• Familiarity with CRM systems (e.g., Salesforce) is a plus

• Strong understanding of the Qatari retail or grocery landscape is essential

• Self-starter with a target-driven mindset and the ability to work independently

• Excellent communication and presentation skills

• Fluency in English is a must; Arabic language skills are a strong advantage

Workplace and Benefits

• 25 days of Annual Holiday Leave

• Work visa

• Comprehensive medical insurance (for employee and dependents)

• Annual home flight tickets (for employee only)

• Free Deliveroo Plus - Free delivery and access to special offers

• Maternity & Paternity benefits

• End of year parties & regular social events

• An extremely fun team to work alongside!

Diversity

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed