Client Partner, Strategic Partnerships

Job Description

Client Partner, FMCG Advertising (L5)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Client Partner, FMCG Advertising to join our newly established CPG Strategic Partnerships team. In this role, you’ll help us move beyond high-volume campaign management to provide deep, consultancy-style account management for our highest-value global partners.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Global Grocery business unit, reporting to the Head of Commercial. This isn't a traditional account management role; you will be building a function from the ground up, creating the playbooks and frameworks that define how Deliveroo partners with the world's leading CPG brands.

Here’s what your day-to-day might look like:

• Strategic Partner Leadership: Own multi-market relationships for 2–3 of our top-tier FMCG partners (Beverages, Snacking, Health & Beauty, etc.), transforming these into long-term, collaborative growth engines.

• Joint Business Planning: Negotiate and deliver 6–18 month Joint Business Plans (JBPs) that align partner objectives with Deliveroo’s commercial and advertising revenue goals.

• Team Leadership & Mentorship: Lead and develop a growing team of Senior Account Managers, shaping the culture and operating model of this newly formed function.

• Commercial Innovation: Create insight-led value propositions and toolkits, including framework development and best-practice planning processes.

• Consultancy-Style Support: Provide partners with deep category insights, thought leadership, and expertise in on-demand commerce to drive category leadership.

• Cross-Functional Advocacy: Collaborate with Deliveroo Media, Marketing, Operations, and Product teams to advocate for partner needs while balancing internal commercial priorities.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• FMCG Industry Expertise: Proven experience as a Senior Sales Manager, Controller, or similar role within FMCG, Retail Media, or Shopper Marketing.

• Strategic Relationship Management: A robust track record of building shared value and growth frameworks with high-priority clients.

• Leadership & Coaching: Demonstrable skills in mentoring teams and leading through periods of ambiguity and functional growth.

• Commercial Sharpness: Excellence in negotiation and selling, with the ability to interpret complex sales data and translate it into actionable strategy.

• Stakeholder Influence: Strong interpersonal skills with the ability to earn trust and collaborate effectively across a global, matrixed organisation.

• Entrepreneurial Drive: A proactive "go-getter" attitude with the energy to build new processes and solve complex problems autonomously.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!