Catalogue Operations Associate

Job Description

Why Deliveroo?

Deliveroo’s mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders.

Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact. Firstly, the impact that working here will have on your development, allowing you to grow faster than you might elsewhere; secondly, the impact that you can have on Deliveroo, leaving your mark as we scale; and finally, being part of something bigger, through the impact that we make together in our marketplace and communities.

The Role

Working as part of our Catalogue Operations team, your role will be to generate labelled data that will be used to power Deliveroo’s Machine Learning and Generative AI models. This will cover a wide variety of types of labelling but will include assigning items to our standardised Taxonomy (eg allocating a can of Coca Cola to our “cola” category), defining the part of meal for an item (eg allocating a cake to our “desserts” category), or labelling the brand of an item (eg Red Bull for an item “Red Bull 250ml”.

You’ll be a key part of the team and will work with product, machine Learning, and our commercial teams to improve the accuracy of our existing machine learning models and help to develop new models. We’re working at the cutting edge, and these models are being used to power a vast range of use cases across Deliveroo, helping to power improved experiences for our customers, restaurant partners, grocery and retail partners, riders, and FMCG partners like Coca Cola.

Required skillset

• Experience with spreadsheet software like Google Sheets
  

• Strong attention to detail and commitment to maintaining high standards
  

• Basic knowledge of food and retail items sold in Deliveroo markets
  

• Ability to understand patterns in data and recognise outliers
  

• Fluent in English and comfortable working with item information in other languages from Deliveroo’s markets (leveraging translation tools)
  

Nice to have

• Prior experience with data labelling, particularly for item classification
  

• Experience with Looker
  

• Basic understanding of machine learning and/or generative AI
  

• Experience in quality control or assurance processes (QC/ QA)
  

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.