New Business Onboarding Assistant Manager

Job Description

About Currencycloud
In 2021 Currencycloud was acquired by Visa; we are somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution.
We are open & collaborative, living and breathing our company values: Be Human, Better Together and Own it.
Our Compliance Department is looking for a talented New Business Onboarding (NBO) Assistant Manager to assist NBO Manager with managing BAU and other projects and to act as a point of escalation. The NBO Assistant Manager will report to the NBO Manager in London. We are looking for a Compliance Specialist with experience in Financial Crime and review of AML Framework.

The Details…

• Responsible for new business onboarding applications for Financial Institutions, Payment Institutions and Corporates in a myriad of industries and jurisdictions.
• Attending preliminary client calls alongside Sales, Account Manager and Solutions.
• Assist in the discovery of new markets and segments on behalf of the Compliance team working closely with key stakeholders.
• Undertaking reviews of global clients’ procedures to ensure alignment with Currencycloud specific risk appetite, and ensure they have sufficient controls to mitigate financial crime risk.
• Conducting reviews on high risk clients’ procedures, business plans, flow of funds, and regulatory cover.
• Accountable for leading client onboarding calls to assess the effectiveness of their money laundering controls and to evaluate whether they are in line with Currencycloud’s risk appetite.
• Responsible for undertaking enhanced due diligence on customers that pose greater risks, including investigating the legitimacy of the funds used in the business relationship.
• Complete Compliance administration (such as keeping client records up to date).
• Participate in regular reviews of departmental procedures and identify potential areas for improvement.
• Responsible for supporting the manager in overseeing reviews of global clients’ procedures.
• Accountable for being an internal escalation point for the team and internal key stakeholders.
• Overseeing training for junior members of the New Business Onboarding team.
• Keep up to date with current and future regulatory changes that affect the business and use this knowledge to proactively suggest improvements to compliance policies and procedures.
• Assisting manager with recruitment, promotion and performance evaluation.
• Conducting activity reviews on existing clients to ensure activity remains consistent and within CC’s risk appetite.

The Personality Traits...

• Has an understanding of AML regulations, AML and Risk Framework
• Excellent written and verbal communication skills.
• Strong leadership and initiative.
• The ability to cope well under pressure and come up with innovative solutions when issues arise.
• Ability to prioritise work by taking the impact and scale of the work into consideration, as well as manage time effectively to meet deadlines.

What Success Looks Like...

• Clients onboarded within set deadlines.
• Supporting Managers and NBO Team with resolutions on problems, queries, and cases.
• Responses provided to all queries from stakeholders.
• Undertake tasks within SLA.
• All duties carried out in the role are delivered to a high standard.
• All processes and policies remain current, in line with any regulatory changes.

Why Currencycloud?
We are a company that values flexibility and a positive work-life balance. Wherever you are located, we trust you and your manager to determine the best office arrangement for you.
Your health and well-being are a top priority for us, and that's why we offer an extensive employee benefits package that takes care of you from all angles. You'll enjoy a competitive salary, a performance-based bonus (for permanent employees), a generous pension or 401K contribution, a flexible benefits allowance (location dependant) and a comprehensive healthcare plan that has built-in access to mental health support.
We also believe in providing our employees with ample opportunities for growth and development, so you'll have access to comprehensive learning and development resources as well as leadership training that will help you achieve your career goals.
We aren’t currently looking for additional Recruiter support on this role and won’t be accepting any unsolicited CVs