Centrica • United Kingdom

Learning Programme Delivery Lead

Employment type:  Full time


A little flex time

Job Description

Centrica are evolving to become a truly purpose-led organisation, helping millions of customers to live more sustainably, simply and affordably. We believe that we have a huge role to play in helping the nation to cut carbon emissions and prepare for a net zero future, and it’s a role we are immensely proud of.

We know how important learning is! An exciting opportunity to join our innovative first class L&D Team! As the Learning Programme Delivery Lead you'll be responsible for Group wide learning plans, managing internal design and delivery, and ensuring the delivery resource requirements are on time and budget.

You'll be a strong advocate for self-led learning, promoting a learning culture, whilst continuing to shape and evolve our internal and external learning activities.

  • Salary: Competitive + bonus + private health care

  • Location - UK flexible, with travel as required.

Key Accountabilities

  • Build and communicate year on year learner facing Group Wide L&D learning plans, inclusive of group wide learning programmes, live learning events, large scale digital content launches

  • Build and manage the internal design and delivery required to ensure all actions are completed to ensure successful delivery of the Group Wide L&D Learning Plan

  • Manage internal and external design and delivery resource capacity plans ensuring all agree work is completed to time and budget

  • Assess the quality of internal and external facilitation against Centrica group learning delivery standards, provide feedback and manage external relationships accordingly

  • Create, manage the implementation and report on Continuous Improvement activities for both internal and external learning activity

  • Promote a learning culture by promoting our learning programmes, as well as advocating self-led learning and role modelling self-development tools and approach

  • Develop a thorough understanding of the business units, their culture, needs and challenges, to be able to bring the learning to life through examples that are relevant to the learner’s context

  • Build and maintain networks outside of Centrica to keep a pace with the latest learning trends and external good practice

Skills and Experience


  • Several years' experience as a Learning and Development Project Manager

  • Demonstrable experience in facilitating learning activities for adults both face to face and on-line

  • Demonstrable analytical and reporting skills, as well as learning design skills

  • Demonstrable ability to define critical paths for product launches

  • Demonstrable experience in managing delegates through learning programmes

  • Excellent communication, presentation, and interpersonal skills

  • A positive, flexible, and creative attitude with a growth mindset

  • A willingness to learn new skills and adapt to changing needs

  • Highly organised, with the ability manage own time, travel and administration effectively and efficiently

  • Strong understanding of visual representation

  • Strong MS Office Skills

Would be advantageous:

  • Performance consulting

  • Management & Leadership Development

  • Project Management

We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it’s the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone.

We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women.

Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.

In addition, after listening to what matters most to them, we have tailored our well-being & benefits package around our employees.

💰 Competitive salary and bonus potential
💡 Employee Energy Allowance at 15% of the government price cap
👵 Pension scheme
🚗 Electric car lease scheme
⛱ 25 days holiday allowance, inclusive of public holidays, and the option to buy up to 5 additional days
🏋️‍♀️Excellent range of flexible benefits, including technology vouchers & travel insurance

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Company benefits

Adoption leave
Open to part-time employees
Enhanced sick days
Flexible working week
Enhanced sick pay
Gym membership
Health insurance
Mental health platform access
Compassionate leave
Dental coverage
Fertility treatment leave
Season ticket loan
Buy or sell annual leave
Optional unpaid leave
Shared parental leave
Enhanced maternity leave
Carer’s leave
Enhanced paternity leave
Pregnancy loss leave
Cycle to work scheme
Pension match/increase
Equity packages
Life insurance
Annual pay rises
Share options
Financial coaching
Employee discounts
Volunteer days
Company car

We asked employees of Centrica how satisfied they were with flexible working, and this is what they told us

Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are very happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel like the company culture is brilliantly inclusive and equitable
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring
Working at Centrica

Company employees


Gender diversity (male:female)


Office locations

Windsor, London, Cardiff, Leicester, Glasgow, Edinburgh, Manchester, Dublin, Stockport, Staines, Hampton, Aberdeen, Barrow, Hull

Hiring Countries

United Kingdom