Senior Product Manager

Job Description

carwow is looking for a Senior Product Manager to join our Product organisation in London.

About carwow

Buying or selling a car shouldn’t be difficult! That’s why here at carwow we are on a mission to change the way people buy, sell or use a car by creating the world’s best online car marketplace. We're not all petrolheads - just a highly driven (excuse the pun) scale-up with over 300 carwowers in the UK, Germany, Spain and Portugal.

carwow moved into the ‘Sell My Car’ vertical in June 2021 through the acquisition of Wizzle. Since then we have grown the revenue of the business by over 10x and we are just getting started!

Since starting our journey in 2011, we’ve grown to become one of the most trusted comparison sites with over 12 million users and a Trustpilot rating of 4.6. We are also very proud to be backed by some of Europe’s most respected technology, marketplace and automotive investors.

Working here

At carwow, we aim to create a culture where our team can thrive no matter where or how they work. With hybrid working (1-2 days in the office although more if you like), and a healthy home office budget of £500, we are also open to looking at alternative working patterns to ensure carwowers can work in a way that works best for them.

We’re a curious bunch and benefit from a number of different training opportunities. We are big on celebrating successes, working collaboratively and have found lots of ways to stay connected as a team both virtually and in person.

With a team of over 25 different nationalities, we know a diverse and inclusive workforce creates a more innovative company. We have work to do to get us where we’d like to be, but are working hard to get there and have a number of key DE&I initiatives underway.

So, if you always aim to WOW through everything you do (check out more info about our values here), we’d love you to join us on our journey.

About carwow’s Product Organization

We have 2 squads within the ‘Sell My car’ vertical of the business but we are looking to grow. This is a great opportunity for someone to really shape the future of the business.. For more information about our Product Organisation, please visit our medium blog (here).

About the role

As a Senior Product Manager working on the commercial side of our Sell My car marketplace you will join an established team focusing on solving our dealer partner’s biggest challenges. This team will conceive new ways of increasing partner engagement on our platform and helping our dealer partners buy more efficiently. This is the perfect role for someone with experience in product management working with enterprise partners (e.g. enterprise SaaS, enterprise B2B business, etc.). This person will work with stakeholders to define and deliver an exciting value proposition.

Responsibilities

• Strategy: Create collaboratively with the product and commercial leadership across markets an exciting product vision and strategy for the commercial side of our Sell My Car vertical.
• Problem definition and structured thinking:
  • Synthesises insights from various sources to craft a clear problems statement articulating the root cause problem in an structured way and demonstrates clarity when aligning the team to the problem.
  • Identify and use a range of confidence building methods to learn as fast as possible and ensure we build the right thing.
• Outcome ownership: Align the team around the outcome they are working towards and is able to prioritise effectively on multiple dimensions. Experience in mapping and improving processes.
• Set up team for success: Create an environment that allows the team to get the best out of all the people in their squad by helping provide wider context, giving clarity on goals, supporting and setting processes for the team to collaborate effectively.
• Fluently with data: Use data to generate actionable insights, to leverage those insights to achieve goals set for the product, and to connect those quantified goals to meaningful outcomes for the business.
• Communication: Ensures all people involved and the wider commercial team are aware of the team strategy, initiatives, priorities and progress.
• Influence: Builds relationships easily to empower the squad to achieve the desired outcome often by influencing the opinions of others often outside of your team.
• Stake-holder management: Work with Product Ambassadors to get the right input, their ideas and ensure that they have the right information to represent the product team into their areas/functions.
• Voice of the customer: Build empathy with our customers and leverage feedback in the form of interviews, conversations, usability tests, surveys, and other forms of research to understand how users engage with the product, make better decisions, and drive meaningful outcomes for the business.

Requirements

• You are a strategic thinker, being able to think both top down and bottom up.
• You have an empathetic leadership style and you build strong, effective relationships.
• Have had experience working in a product management-focused role (3-5 years), ideally with experience on enterprise SaaS, enterprise B2B business or the supply side of marketplaces.
• Ideally, you would have experience working in high paced environments
• Have an outstanding ability to think on your feet and tackle intellectually challenging problems.
• Be highly analytical and accustomed to using complex data to make decisions - when you’re presented with data, analysis should be a reflex.
• Be forward-thinking and ambitious.
• Excellent communication and presentation skills, whether to the tech team, to other stakeholders or to our leadership team. Effective in distilling complex solutions into bite-sized pieces when speaking and writing
• Be a great prioritiser, not afraid to say no.
• Love working autonomously, but you’re able to earn the trust of others with a collaborative style.
• Excel at managing stakeholders, whilst also being confident in voicing your own opinions and challenging others.
• You have proven ability to quickly get up to speed in a domain and identify trends and opportunities.

Benefits

🗺️ 🕔 Remote and hybrid working options: (2 days in the office)

💶 Competitive salary

🏢 Equity in the company (share options)

🏥 Vitality Private Healthcare

🏖️ 25 days holiday, plus bank holidays and Christmas Eve or an alternative (religious) holiday of your choice

💻 Tech: The latest core technology (Macbook or Surface)

🪑 Remote working: You'll receive a ‘home office allowance’ of up to £500/€550 to help get set up with everything you need to succeed at home

🌍 Remote working: New: ‘work from anywhere for a month each year' policy in place should you wish to use it

👶 Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies

📚 Learning and development budget

💬 Social: Company wide collaboration such as bi-weekly product demos, tech lunch’s, coffee with the exec sessions, book clubs, social events

🧑‍🤝‍🧑 Refer a friend and get paid!

🥪 Lunch & learns with internal and external speakers

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

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