Product Analyst

Job Description

About Carwow

We’re Carwow. The car-changing experts for life-changing moments. Whether buying, selling, or (car) window shopping, we aim to give people total confidence in their choice.

We kicked off our journey as the ultimate matchmaker for car reviews, helping everyone pick their perfect ride. But we soon realised this wasn’t the destination - it was just the first leg. Why stop there when we could also help them get a great price?

So we decided we wanted to revolutionise selling cars, just like we did with buying them. That's when we introduced our game-changing 'sell my car' product.

Today, our dedicated team of over 350 experts across the UK, Germany, Spain and Portugal look after over 12 million active users (and an ‘excellent’ Trustpilot rating).

And we’ve got plenty left in the tank.

Working here

So, what does Carwow look like under the hood?

We’re always driving forward, and our people love what they do and love working together. Our goal is to empower our employees to discover their passions, create common ground, and take control of their careers with confidence.

We regularly fine-tune our hiring process to ensure fairness and all Carwowers receive comprehensive DE&I training. Our Diversity Committees, led by our fantastic employees, fuel internal education, help out our local communities, and champion initiatives for our customers.

We’re also Flexa100 nominated and aim to be the go-to place for changing cars. We’re proud to say we’ve got an impressive employee average engagement score of 8.5/10!

Bonding as a team is important to us - whether we're rocking the Carwow Olympics worldwide, playing drag bingo for Pride Month, taking part in beach clean-ups or rallying on the Padel court, there’s always something to bring us together.

Fancy a life-changing career from the car-changing pros? We’d love you to join us on our journey.

About the role

Do you want to make your mark within a fast-moving industry? While being part of the Marketing and Product Analytics function, as a Product Analyst, you’ll also become an integral part of a Product Team. You’ll leverage your analytical expertise to identify opportunities whereby we can deliver new products, and improve the quality of existing and overall customer experience - ultimately driving exponential growth, and innovation in an industry evolution that you’ll be a part of shaping.

What you'll be doing

We collect huge amounts of data from our product, and you will be empowered to apply your analytical expertise to perform tasks varying from understanding all aspects of the customer journey in our product, to analysing our product testing strategy, researching product development working closely with product managers, designers, and researchers.

• Analysing our customer’s user behaviour and our product performance to generate actionable insights that can drive the product teams.
• Working fully embedded within our product teams to influence/challenge decisions through data-informed recommendations when analysing product changes and identifying new opportunities.
• Design and analyse AB tests turning key results into actionable insights.
• Democratise insight across the product function and the wider business, sharing learnings and celebrating our successes.
• Maintain and develop excellence in product analytics tools such as our experimentation platform and Amplitude.
• Supporting the wider analytics and data science community here at Carwow, with knowledge shares and peer learning.

Requirements

What you'll need

We understand that no candidate will perfectly match every requirement, so we’d encourage you to apply if you feel you're close to the brief but not an exact match.

• Proactivity and curiosity are vital qualities in our analytics team to enable you to take responsibility for your area of product.
• Proven technical skills in SQL and a desire to learn Python.
• Experience in experimental design and analysis (AB testing).
• Experience in using web analytics tools (Amplitude, Google Analytics, Adobe Analytics, etc)
• Experience in visualisation and dashboarding.
• You are comfortable working with complex datasets to explore and extra insights that can explain business and product performance.
• You are comfortable transforming abstract questions into quantifiable metrics and actionable insights that drive our understanding.
• You are enthusiastic about data, metrics, analysis, trends and applying statistical methodologies to evaluate user behaviour and online products.

Benefits

What's in it for you

• Hybrid working that works around you (currently two days in the office, three from home)
• Competitive salary to fund that dream holiday to Bali
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus bank holidays
• 28 days holiday
• 1 day for your wedding
• 1 day off when you move house - because moving’s hard enough without work!
• 2 extra days on your third year anniversary
• 5 extra days on your tenth year anniversary
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month (due to popular demand, this offer excludes the moon).
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• A generous learning and development budget to help you master your craft
• Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money
• Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

Please note that applications for this role will be reviewed from 13 December.

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