By Miles • London, United Kingdom

Talent Acquisition Specialist - 6 months FTC


Fully flexible hours

Dog friendly

Job Description

Who are we?

Common sense says that the less someone drives, the less driving should cost them. And we agree. But back in 2018, the car insurance industry didn’t see it like that. So, we launched the UK’s first real-time pay-by-mile policies. Since then, we’ve had our members covered for a massive 500 million miles of driving. It’s been an epic journey (which is a bit ironic, since we’re helping people who don’t use their cars so much).

Along the way, we’ve gone from plucky newcomers, to being voted Best Car Insurance Provider 3 times in a row. Though we’re still very much doing things in our own, unique way - we’re now backed by Direct Line Group (alongside some of the country's best known brands)

What we believe in.

We challenge with kindness, making sure everyone feels safe and included. We support each other.

We take time to learn so that we can improve ourselves, our colleagues and our products. We’re not afraid to make mistakes if it gives us the opportunity to grow.

We’re clear in our vision. We’re happy to challenge the status quo if it will help us make things better.

We own up, we don’t blame. We’re humble enough to take feedback on board, and respectful enough to give it. The next big idea could come from anywhere, so everyone’s opinion matters.

We consider before we start, whether that’s interrogating details to save confusion down the line, or getting help from others. We make decisions using data, not opinions, and we use our time wisely, always staying focused on the end goal.

The role.

As the Talent Acquisition Specialist, you will help us execute our inclusive recruitment strategy through high quality, direct hiring. Reporting to our Talent & Culture Lead, you will play a fundamental role in ensuring that we continue to hire great people, who reflect our virtues, and enhance our culture as we continue to grow in 2023 and beyond.

You will have the opportunity to influence and shape the future of our recruitment processes, strategies and employer brand. Working closely with the broader People Team you will help develop our inclusion & diversity strategy, advocating and promoting our commitment to being a fair kind of employer.

Inclusion & Diversity is crucial to our success. Inclusion comes first, as we believe that inclusion drives diversity. We are committed to improving access to opportunities to work at By Miles across all communities and walks of life. So, along with the great recruiter skills, we’re looking for someone who is as passionate as us and wants to help increase our accessibility & visibility to all.

If you take great pride in creating a smooth, enjoyable and stress-free recruitment experience for all involved - We’d love to hear from you.

You’ll be a fantastic addition to our team at By Miles if:

  • You see inclusivity as essential and the only route to a truly diverse team.
  • You are passionate about a great candidate experience, you strive to be empathetic, kind, and supportive, making the process enjoyable for all.
  • You can see beyond a CV to the potential of a candidate. You’re highly skilled at assessing a ‘rockstar in the making’ and will advocate for candidates with unconventional backgrounds that have the right competencies and attitude for By Miles.
  • You have strong Talent Acquisition skills, managing full-cycle recruiting with a great understanding of recruitment processes and best practice recruitment methods, such as behavioural and competency interviews.
  • You are excellent at stakeholder management, building strong relationships through your ability to listen, understand and deliver according to their needs
  • You are capable of adjusting your communication style to different audiences, thanks to your excellent verbal and written communication skills.
  • You are proactive and innovative, identifying new and creative recruitment channels and strategies.

Day to Day you’ll:

  • Run fair, unbiased processes and strive to make our roles and business highly attractive to all talented candidates. Having a real impact in making our recruitment fairer.
  • Support the talent acquisition team to deliver on recruitment needs, attracting and hiring great talent that aligns with our virtues at By Miles.
  • Manage end to end recruitment, partnering with hiring managers to ensure we deliver exceptional candidate experience.
  • Collaborate with all our teams (including Engineering, Product, Data, Commercial, Marketing, Customer Experience, Finance and Operations),
  • Use your knowledge of direct sourcing methods and tools, you will guide and support our managers with engaging and attracting the best talent.
  • Be an Inclusion, Diversity & Wellbeing ambassador and a part of a wider working group committed to making By Miles inclusive for all.
  • Support the Talent team to deliver new and innovative ways in which By Miles can improve the recruitment process.

But it’s not all about us...

It’s just as much about you. We’re an ambitious, energetic bunch and we have our sights set on great things this year. We recognise the value our people bring, with their inquisitive minds, bright ideas and fantastic attitudes, and we aim to give as much as we receive. It’s only fair.

Our benefits:

  • Our people work from wherever works best for them. We have office space in central London - but if you prefer to work from home, you could be in Cornwall, Cardiff, Carlisle, or anywhere else in the UK (it doesn’t even have to begin with ‘C’). All you need is your talent and a stable internet connection.

  • We offer an allowance to help get your workspace set up.

  • We understand 9-5 isn’t for everyone, and are always willing to talk about flexible or condensed hours, part-time work and job share opportunities.

  • Life’s short and the world is wide. After 3 years at By Miles, you’ll be able to take a sabbatical and put time towards anything you like knowing your role is waiting for you.

  • We offer enhanced parental leave policies, regardless of gender. Primary Caregiver Leave, Secondary Caregiver Leave, Adoption Leave, Parental Leave and Shared Parental Leave.

  • Compassionate leave, Parental Bereavement Leave - When the worst happens, we want you to take the time you need without worrying about money or work.

  • You’ll get 26 days of annual leave a year (plus bank holidays on top).

As well as offering flexibility in your role, we’re committed to helping you get to where you want to be - professionally and as a person. As part of the By Miles team, you’ll get access to:

  • Flexible benefits through Thanks Ben worth £62 a month. This can be put towards anything you feel will increase your wellbeing (and, no, it definitely doesn’t have to be a gym membership).

  • A personal development budget of £150 a year that you can put towards any learning materials or training that will help you move forward.

  • Access to coaching from our incredible in-house coach, Helen McMillan.

  • Access to on-demand mental health support through Spill.

Salary: £45,000 - £55,000 + flexible benefits

Location: Work from anywhere in the UK, with full access to our offices in London (near London Bridge).

Our customers come from all walks of life, and so do we. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics or disability.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Enhanced maternity leave – Enhanced Primary Caregiver Pay: The Real Living Wage
Enhanced paternity leave
Adoption leave
Shared parental leave
26 days annual leave + bank holidays
Work from home allowance
Pregnancy loss leave
Monthly one-to-one coaching sessions with our in-house coach Helen McMillan.
Access to on-demand mental health support through Spill.
Fully Flexible Benefits through our partner Thanks Ben, choose the benefits that matter most to you from Health Insurance, Pension Tops Ups, Learning & Development top ups, or turn anything else into a benefit with your Thanks Ben Card.
Real Living Wage for new parents, regardless of gender, or amount of time taken with your new addition to the family.
Compassionate leave, Parental Bereavement Leave - When the worst happens, we want you to take the time you need without worrying about money or work.

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options By Miles provides and then we anonymously survey a statistically significant proportion of their employees to make sure By Miles is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at By Miles

Company employees


Gender diversity (male:female:non-binary)


Office locations


Funding levels


Hiring Countries

United Kingdom
Awards & Achievements
Most flexible Finance & Insurance companies

Most flexible Finance & Insurance companies

Industry awards 2022