By Miles • London, UK

People & Culture Executive

Remote-first

Fully flexible hours

Dog friendly

Job Description

Founded in 2017 by our CEO, James, and co-founder, Callum, we’re an award-winning technology startup with a mission to make driving fairer and we think it’s time that car insurance was done differently for low mileage drivers. With the UK’s first real-time pay-by-mile car insurance policy, we’re bringing the same level of on-demand convenience to car ownership that people now expect from taxis and take-away food.

Inclusion is at the core of our business and our hiring, we want to make everyone feel safe to be themselves, and know that we will never compromise on that.

What we believe in.

We challenge with kindness, making sure everyone feels safe and included. We support each other.

We take time to learn so that we can improve ourselves, our colleagues and our products. We’re not afraid to make mistakes if it gives us the opportunity to grow.

We’re clear in our vision. We’re happy to challenge the status quo if it will help us make things better.

We own up, we don’t blame. We’re humble enough to take feedback on board, and respectful enough to give it. The next big idea could come from anywhere, so everyone’s opinion matters.

We consider before we start, whether that’s interrogating details to save confusion down the line, or getting help from others. We make decisions using data, not opinions, and we use our time wisely, always staying focused on the end goal.

The Role

Reporting to our Talent and Culture Lead, our People and Culture Executive will manage and develop the People & Culture team's operational activity. You’ll have the opportunity to help us improve our efficiencies across People processes, policies and procedures whilst championing an inclusive and human-first approach.

You’ll play a significant role as we scale, enabling our Head of People to focus on building and implementing our People strategy to support the business as it scales.

Inclusion & Diversity is crucial to our success. We are committed to ensuring that every individual has a voice, feels part of our community and has the freedom to be themselves, whilst being given the support they need. So, along with the great people skills, we’re looking for someone who is as passionate as us and wants to help us Drive and champion our People initiatives and virtues.

It’s a really exciting time to be a part of By Miles (we know they all say that, but we actually mean it - we’ve doubled in size within a year and expect to continue expanding quickly). This is a great opportunity to join our People & Culture team to help fuel our growth ambitions in 2023 and beyond as we strive to make By Miles become a household name in the UK.

If you want to work with a people team that actively cultivates and promotes an inclusive work environment - We’d love to hear from you.


You’ll be a fantastic addition to our team at By Miles if you have:

  • Completed CIPD (Chartered Institute of Personnel and Development) at Level 3 or above

  • Experience working in cross functional organisation

  • An understanding of traditional HR/People employment law and best practice policy and procedures

  • Evidence of working in collaboration with People led initiatives

  • Knowledge & Passion for Inclusion, Diversity & Wellbeing

  • Experience using HR software and systems with and understanding of performance review management/frameworks

Day to Day you’ll:

  • Be the first point of contact for People-process, tools or admin related questions and provide the wider business with continuous assistance across Busines As Usual and current People initiatives

  • Develop People policies and processes that are reflective of employee needs

  • Be a SuperUser for People systems - we use HiBob and Culture Amp - providing support on tools used for performance, pay and progression

  • Take ownership of the day to day employee experience, including assisting with development, recognition, on-boarding and off-boarding

  • Collaborate with the wider People team, to support the implementation and management of human first initiatives to retain, engage and provide psychological safety for all at By Miles

  • Provide support to our Head of People and Talent & Culture Lead on all Employment related processes

But it’s not all about us...

It’s just as much about you. We’re an ambitious, energetic bunch and we have our sights set on great things this year, and we’re ready to grow. We recognise the value our people bring, with their inquisitive minds, bright ideas and fantastic attitudes, and we aim to give as much as we receive. It’s only fair.

Our benefits:

  • 26 days holiday + 8 bank holidays.

  • Fully Hybrid Working - We will never force you to work from a location that doesn’t work for you, and we are committed to finding new ways of collaborating that make distributed working, work.

  • Verified by flexa as a truly flexible employer.

  • Allowance to get your work-from-anywhere set up, set up.

  • Opportunities for part-time and flexible working - we are always open to discussing this, so please let us know if this might be right for you.

  • Clean, bright, spacious office in Hammersmith

  • Monthly one-to-one coaching sessions with our in-house coach Helen McMillan.

  • Access to on-demand mental health support through Spill.

  • Fully Flexible Benefits through our partner Thanks Ben, choose the benefits that matter most to you from Health Insurance, Pension Tops Ups, Learning & Development top-ups, or turn anything else into a benefit with your Thanks Ben Card.

  • Real Living Wage for new parents, regardless of gender, or amount of time taken with your new addition to the family.

  • Compassionate leave, Parental Bereavement Leave - When the worst happens, we want you to take the time you need without worrying about money or work.

  • Sabbaticals - When you’ve been with us for 3 years you can take a paid sabbatical to rest, recharge, travel, learn a new skill, anything you want!

  • Regular Socials - both Virtual and In-person.

  • Cycle to work scheme.

Location: Work from anywhere in the UK, with full access to our offices in Hammersmith, London.

Salary: £35,000 - £45,000 plus flexible benefits.

Our customers come from all walks of life, and so do we. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics or disability.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – Enhanced Primary Caregiver Pay: The Real Living Wage
Enhanced paternity leave
Adoption leave
Shared parental leave
26 days annual leave + bank holidays
Work from home allowance
Pregnancy loss leave
Monthly one-to-one coaching sessions with our in-house coach Helen McMillan.
Access to on-demand mental health support through Spill.
Fully Flexible Benefits through our partner Thanks Ben, choose the benefits that matter most to you from Health Insurance, Pension Tops Ups, Learning & Development top ups, or turn anything else into a benefit with your Thanks Ben Card.
Real Living Wage for new parents, regardless of gender, or amount of time taken with your new addition to the family.
Compassionate leave, Parental Bereavement Leave - When the worst happens, we want you to take the time you need without worrying about money or work.

The FlexScore® is the result of a rigorous 2-step verification of a company’s flexibility

First we assess the flexibility options By Miles provides and then we anonymously survey a statistically significant proportion of their employees to make sure By Miles is as flexible as they say they are. Our assessment is based on the six key elements of flexibility: location, hours, autonomy, benefits, role modelling and work-life balance.

We ask the hard questions so you don’t have to.

Working at By Miles

Company employees

75

Gender diversity (male:female:non-binary)

57:42:1

Office locations

UK

Funding levels

£22,000,000
What employees are saying

"By Miles was great accommodating my flexible working request. My team work later shifts and some weekends and flexible working still wasn't a problem. They put a lot of planning into the rota so I have the hours I need, whilst still covering my fair share of the shifts."

Anonymous By Mile Employee

Awards & Achievements
Most flexible Finance & Insurance companies

Most flexible Finance & Insurance companies

Industry awards 2022