Utility Cost Management Lead - Water & Electric

Job Description

Closing Date: 13/2/2026

Locations - Birmingham, Bristol or London 3 days a week onsite.

Why this job matters

As a Utility Cost Management Lead for Energy and Water, you will be responsible for overseeing BT's utility cost forecasting and payment management, with a particular focus on complex electricity charges. You will lead on energy and water cost modelling and stakeholder engagement to ensure accurate forecasting, robust governance, and timely processing of high‑value payments.

You will join a small, highly skilled energy team within Network Finance, focused on managing BT's electricity and water costs and forecasting. Working alongside around four other energy specialists and closely with finance peers, you'll collaborate with senior stakeholders across Networks and the wider business, including regular exposure to C‑suite level discussions. This role offers the opportunity to shape BT's non‑commodity cost and price forecasting, influence strategic decisions on energy spend, and work in a collaborative environment where analytical insight and industry expertise are highly valued.

What you’ll be doing

• Lead end-to-end utility cost management for BT's UK energy and water portfolio, with a strong focus on electricity.
• Develop and maintain robust cost and price forecasts, particularly for non-commodity elements (network, policy, and renewable charges).
• Analyse and interpret large data sets using tools such as Excel and other analytical platforms to build and refine forecasting and cost models.
• Work closely with internal stakeholders, suppliers, and partners to ensure accurate billing, timely payment processing, and effective cost control.
• Monitor regulatory and industry developments in energy and water, ensuring BT's cost models and assumptions reflect current legislation and market drivers.

Skills and Experiences

• Proven experience in the UK electricity (and ideally gas/water) industry, preferably in a B2B/large commercial utilities or energy retail environment.
• Strong analytical skills with demonstrable experience working with large data sets and using tools such as Excel and/or data modelling/visualisation tools (e.g. Power BI, Python or similar).
• Deep understanding of how electricity costs are constructed, especially non‑commodity / network / policy charges, and how these flow through to end‑user tariffs and bills.
• Experience in cost forecasting and/or pricing within an energy or utilities context.
• Strong stakeholder management skills, with confidence engaging external partners and internal senior stakeholders, including at C‑suite level.
• Excellent communication and interpersonal skills, with the ability to explain complex cost drivers and market dynamics in a clear, concise way.
• Ability to work in a fast-paced environment, managing multiple priorities while maintaining a high level of accuracy and attention to detail.

Benefits

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.