Solution Architect

Job Description

Location: Bristol /Manchester

Please note these are the 2 prefered strategic locations for this role, you will be required to be in a BT office 3 days per week - please only apply if this is something you are comfortable with.

Why this job matters

As a Solution Architect Specialist, you are at the heart of delivering digital transformation for our customers and the business.Your leadership ensures that solutions are not only technically robust but also aligned with customer needs and organisational goals.

By championing collaboration, prioritising customer outcomes, communicating with clarity, and taking ownership of results, you help create solutions that are secure, effective, and future-ready.

Your influence shapes both the success of our projects and the reputation of our team.Your expertise and leadership will ensure that every customer and partner experiences solutions that simply work—better on BT.

What you’ll be doing

• Collaborate with colleagues, stakeholders, and customers to design and deliver robust digital solutions, ensuring seamless teamwork across office and remote environments

• Engage directly with customers and internal teams to understand needs, build trust, and deliver solutions that align with customer priorities

• Communicate clearly, simplify complex challenges, and drive continuous improvement in processes and outcomes

•Take responsibility for the end-to-end solution architecture, from requirements gathering to delivery, ensuring compliance and high standards throughout

The skills you’ll need

Technology DeploymentSolution ArchitectureDecision MakingStakeholder Management

What we'd like to see from your CV

• Expertise and knowledge in

  • WAN/ LAN (Cisco and HPE)

  • Authentication and NAC (ISE / Clearpass)

  • Application Delivery (F5 and NetScaler)

  • Proxy Technology (Palo, Bluecoat, Ivanti, Cisco Any Connect)

  • Firewalls (Cisco, Palo, Juniper and Checkpoint)

  • Software defined networks (SDWAN, SDLAN, Segmentation)

  • Ability to undergo and pass the required Security Clearance (SC – UK Government), National security vetting: clearance levels - GOV.UK or NPPV3 Clearance which we will arrange.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits of working for BT include:

• 10% on target annual bonus

• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%

• X4 Salary Life Assurance

• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice

• 25 days annual leave (not including bank holidays), increasing with service

• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.

• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.

• 24/7 private virtual GP appointments for UK colleagues

• 2 weeks paid carer’s leave

• World-class training and development opportunities

• Option to join BT Shares Saving schemes

• Discounted broadband, mobile and TV package

• Access to 100’s of retail discounts including the BT shop

Flexible Working

This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.