Software Engineering Specialist

Job Description

Why this job matters

The API Gateway role is essential for securely connecting systems, services, and users across the business. It protects enterprise data by enforcing security policies like authentication and rate limiting. By managing APIs efficiently, we can ensures reliable performance of digital services that customers and teams depend on. Ultimately, this helps the business stay agile, scalable, and ready for innovation.

What you’ll be doing

• Oversee the API Gateway platforms.
• Collaborate with Support teams for maintenance and issue resolution.
• Support and coordinate with Support for API gateway platform-related production issues.
• Provide ad-hoc support for API-related issues.
• Design Authority : Serve as the DA (APIGW)
• Attend design calls and gather requirements.
• Support E2E designers in component-level design.
• Develop API proxies and expose them on APIGW.
• Provide test and production support for developed APIs proxies.
• Work with Test and Support for production deployments of API proxies.
• Support the proxy generator, addressing issues and improvements.
• Enable federation and assist other teams with self-serve dashboards and proxy generator walkthroughs.

Skills and Responsibilities

The skills you’ll need to succeed

• API Technology Excellence , You maintain deep expertise in API patterns and emerging technology trends.
• Improvement Focus ,You collaborate to identify how work activities across teams are related and highlight inefficiencies. You help to remove barriers and find the resources or support needed to improve processes.
• Be agile, You lead collaborative ways of working and continuous improvement. You encourage their adoption where necessary to deliver the best results for the customer.
• Can do pragmatic attitude keeping focused on delivery and able to withstand project pressures due to tight timelines and complexity.
• Understanding of governance frameworks, concept to market process, Agile methodologies, IT controls frameworks and relevant regulations
• General integration skills and a good understanding of a variety of different integration techniques & protocols.

Experience you’d be expected to have

• Degree level qualification
• 7+ years of overall experience, including 5+ years of experience in APIs and API Gateway management.
• In depth knowledge and hands on experience of one or more API Gateways like Kong, APIGEE ,etc.
• In depth knowledge of API security and API authentication mechanisms
• Experience of full API Lifecycle management
• Documentation and communication skills
• Experience of end to end troubleshooting
• Automation & CI / CD
• Microservices
• AWS
• Kubernetes
• Dynatrace
• Programming experience

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.