Senior Manager, Wales Sales

Job Description

Strategic Hub: Bristol, Assembly

Location: Wales

Why Sales and Commercial?

In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are;

• Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors

• Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools

• Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force

Why this job matters

This role is responsible for delivering end-to-end ownership and management of large & complex bid responses enabling Commercial and Sales to win profitable and sustainable business. This role has overall accountability for ensuring BT governance is adhered to and risk is managed. As well as driving a great sales experience, this role delivers improved customer experience and directly impacts on the success of the Sales functions within BT Business.

What you’ll be doing

• Own and drive the sales and account strategy for the Welsh Public Sector, championing the origination, qualification, and conversion of high-value opportunities across BT’s portfolio to deliver sustainable growth and contract retention.
• Lead and shape executive-level customer relationships across complex public sector hierarchies, acting as a trusted advisor to senior stakeholders and ensuring BT is positioned as a long-term strategic partner.
• Provide end-to-end leadership of large, complex bids and re-procurements, ensuring robust governance, risk management, and the delivery of compelling, compliant, and competitive commercial responses.
• Develop deep market and sector insight within the Welsh Public Sector, including policy drivers, transformation roadmaps, and competitive dynamics, and embed this insight into account strategies and development plans.
• Set and lead commercial strategy for key accounts, identifying value-creating opportunities, building strong business cases, and aligning internal teams to deliver profitable and sustainable outcomes.
• Collaborate across BT leadership, sales, and delivery teams to drive innovation, improve customer experience, and ensure consistent execution against agreed account and growth strategies.
• Continuously improve business development capability and ways of working, mentoring and influencing sales and delivery colleagues while driving process improvements that strengthen bid quality, customer outcomes, and win rates.

The skills you’ll need

Business DevelopmentSolution SellingCustomer Relationship ManagementStakeholder ManagementNegotiation

Benefits include

• On target bonus​
• Health Care
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
• 25 days annual leave (not including bank holidays), increasing with service​
• 24/7 private virtual GP appointments for UK colleagues​
• 2 weeks carer’s leave ​
• World-class training and development opportunities​
• Option to join BT Shares Saving schemes.​

Flexible working

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

#BTBSMR25 #BTBBDA25

About us

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.