Senior Contract Manager

Job Description

Location: you can be based from one of our strategic hub locations in Bristol, Birmingham, London or Manchester

Working model: 3/2 hybrid working plus occasional travel

Why this job matters

The Senior Contract Manager is responsible for protecting the value of a managed contract through managing risks, effectively delivering contractual obligations and excellent stakeholder management for several large managed contracts for the Ministry of Justice (MOJ). MOJ is the UK Central Government’s largest department and one of BT’s largest customers.

What you’ll be doing

• Owns the end-to-end delivery of the MOJ contract.
• Manages senior stakeholder relationships and acts as an interface for the managed contract customer on all contractual/commercial topics.
• Delivers incremental business through change control.
• Leads the contract management team responsible for the MOJ contract.

The skills you’ll need

Contract ManagementRelationship BuildingRisk ManagementStrategic PlanningGrowth MindsetInclusive Leadership

What we want to see from you

• Proven knowledge of contract management practices.
• Proven knowledge of governance and compliance methods.
• Proven knowledge of service transition, change, configuration management and service level management.
• Excellent stakeholder management skills and the ability to work across organisational boundaries.
• People management capability, whether through direct people management experience, or the desire to lead a team and experience of coaching others.
• Willing and able to undergo Security Check (SC) level Security Clearance - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

• Hybrid working - 3 together, 2 wherever
• 15% on target bonus
• Company car or cash alternative
• Family private healthcare
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.