Networks AI & Data Science Professional

Hybrid 3 days a week together out of our London, Birmingham or Bristol, or Ipswich offices (flexible 2 days remote wherever).

About the role

Join the Networks Data & AI team as a Data Science & AI Professional and help turn complex network data into practical products, insights and services that improve decision-making across BT Group.

You’ll take a hands-on role in designing and building scalable data products using machine learning and artificial intelligence. Your work will support areas including live network monitoring, network investment, predictive maintenance and the development of services that improve customers’ day-to-day experience.

Working alongside data and AI engineers, senior engineering managers, product owners and architects, you’ll translate complex business needs into robust solutions. You’ll also collaborate with teams across BT Group and Research, helping to shape the data capabilities that underpin the future of BT’s fixed and mobile networks.

What you’ll be doing

• Design and build innovative data products that turn complex business and network needs into scalable solutions.
• Extract and analyse large datasets using data science and AI techniques, generating insights that support business decisions and new products and services.
• Develop and apply machine learning and AI models to areas including network investment and predictive maintenance.
• Identify opportunities to solve complex problems and create value across fixed and mobile networks.
• Work closely with data and AI engineers to integrate machine learning models into data pipelines and platforms.
• Champion effective approaches to data science, machine learning, artificial intelligence and analytics.
• Monitor relevant technology and market developments, sharing useful knowledge and practices with colleagues.
• Communicate findings and recommendations clearly to technical and non-technical stakeholders through data visualisation and reporting.

Essential Skills / Experience

• Strong practical capability in mathematics, statistics and data science, including analysing very large datasets and performing complex statistical transformations.
• Experience using Python or R and SQL, together with common data science libraries, to develop analytical solutions that address real business needs.
• Applied understanding of machine learning, generative AI and large language models, with experience using these technologies to deliver measurable value.

Desirable Skills / Experience

• Experience working with cloud technologies such as AWS or Google Cloud Platform.
• Strong problem-solving and data storytelling skills, including evaluating problems from different perspectives and explaining complex findings clearly to technical and non-technical stakeholders.
• Knowledge of data visualisation techniques and reporting frameworks used to build a clear case for change.
• Experience collaborating with data and AI engineers to deploy models through data pipelines and platforms.
• Understanding of telecommunications networks and products, including areas such as Wi-Fi standards, broadband, voice, television services, device management or relevant industry measures.
• Awareness of current developments in data science, machine learning operations, artificial intelligence and analytics.
• Experience working collaboratively across engineering, product, architecture, leadership and research teams.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.